Assistant Customer Service
Resume:
OLIVER PEET-AROSEMENA
Chicago, IL 60660
*****@***.***
Experience
PAWS Chicago – Chicago, Illinois
Adoption Program Intern, September 2020 - Current
Managed the Welcome Center and experienced the day-to-day operations of the organization.
Completed ongoing tasks and projects, including daily data entry and website maintenance.
Engaged with and provided guidance for volunteers and potential adopters.
Photographed animals and utilized photo editing software to enhance website photos.
Developed exceptional customer service and communication skills, both written and verbal.
Collaborated as part of a team in a dynamic environment in which flexibility and adaptability were key.
Shake-A-Leg Miami – Miami, Florida
Mentor/Intern, Summer 2016/Summer 2017/Summer 2018
Worked as an assistant to counselors (2016, 2017) and counselor (2018) of a summer camp for elementary school children from low-income neighborhoods, along with mentally/physically disabled campers.
Organized and coordinated activities for campers, including swimming, sailing, art, and lunch.
Counseled campers as needed.
Trained in CPR/First Aid, Risk Management, Autism Awareness, and Customer Services.
HandsOn Miami – Miami, Florida
Volunteer, Summer 2015
Organized, coordinated, and participated in various clean-ups and restoration projects in Miami-Dade County.
Rehabilitated public areas to their natural habitat by removing weeds or invasive exotic vegetation, planting, mulching, and picking up garbage.
Gained valuable leadership skills.
Education
Loyola University Chicago, Chicago, Illinois
Bachelor of Arts, Expected May 2021, Dean’s List Spring 2020, Fall 2021
Majors: Anthropology / Global and International Studies
Minor: Spanish
Leadership Experiences
Chardin Anthropological Society – Member
LUC Global & International Studies Club – Member
WikiProject: Clans of Scotland Organization – Content Creator, Webpage Factchecker/Editor
Skills & Abilities
Productivity Software: Microsoft Office Suite
Content Creating Platforms: Blogger, Storify, WordPress
Coding/Programming: C++ and Python
Second Language: Fluent in Spanish
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