Core Competencies
Delivery Management
Program Management
Technical Support & Documentation
Oracle Database Management
Project Management (Offshore / Onsite)
Client Relationship Management
Software - Application Programming
Process Optimization
Team Building & Leadership
An incisive Technical Leader targeting managerial-level assignments in IT Software - Application Programming / Maintenance and Project Management with an organization of repute preferably in Hyderabad
Profile Summary
Goal-oriented professional offering over 14.4 years of cross-functional experience in Software Application Design, Development & Implementation and Project Management
Presently working as Technology Lead with Infosys Limited
Hands-on experience in working on Oracle 11g Environment and SQL, PL/SQL, Java, Oracle Forms & Reports, Oracle Application Express, windows batch scripts, SAP BO, Tableau, Unix, Oracle web tool kit, Pro*C languages
Successfully served some major clients such as E. ON (Germany, U.K.), United Utilities (UK), Warner Music Group (UK), Warner Music Group (USA), Citi Corp. &MTN (Sri Lanka)
Proficient in developing projects in AgileProject Methodologyand Project Management using Devops tools like SQL Developer, TOAD, SQL Loader & UC4 Intelligent Service Automation
Experience in program management activities including project scoping, estimation, planning, risk management, finalization of technical / functional specifications, resource administration and quality management of product application
Skills in interfacing with clients from Telecom, Energy & Utilities, Media Domain suggesting viable product & solutions and cultivating relations with them for securing repeat business
Proficient in working with customers, delivery managers, project managers and technical teams for securing & executing concurrent projects
An effective leader with proven skills in leading & motivating teams during the project phase; holds expertise in influencing, Decision-making & Conflict Management skills
Notable Accomplishments Across the Career
Bagged “Spot Award” for ramping the project by understanding the client’s requirement on time; single-handedly delivered the project in 2013,2018,2019
Excellent in managing projects and current project rated “Gold” by Infosys standards.
Scored 7/7 as client engagement level feedback for the delivered project for two consecutive quarters in FY 19-20, FY 20-21
Maintained cordial relationship with all the clients spread across Indian & International market by understanding their product requirement & delivering the solution as per it
Followed the project life cycle methodology defined under the process framework; ensured that project deadlines were met within the budgets
Defined project repository structure standards for all IT projects, programs and portfolios in the global enterprise
Prepared business presentations, evaluated architecture, provided technical direction, undertook effort estimation, tracking, risk management, status reporting and mentoring
Work Experience
Since Nov’10
Infosys Limited, Hyderabad as Technology Lead
Growth Path:
Technology Analyst
Technology Lead
Feb’10 to Nov’10
Polaris Software Labs. Ltd., Hyderabad as Associate Consultant
Jul’06 to Oct’09
Satyam Computer Services Ltd., Hyderabad as Software Engineer
Key Role:
Planning & scheduling (onsite / offshore) delivery management for deliverables of concurrent projects
Improving operations, enhancing business growth by setting up infrastructures, project management and service delivery
Acting as single point of contact / interface for supporting the client on various project and technical issues
Defining / resolution time for reported problems based on criticality
Driving efforts for outsourcing development activities and setting up remote development environment, in line with the onsite technical environment
Executing customer needs analysis, technological trends & business priorities
Developing detailed use cases, business requirements and marketing requirements
Meeting deadlines without compromising quality norms; conducting testing management and test automation
Resolving all support and operational issues in liaison with project managers & business group
Achieving customer satisfaction by ensuring compliance with service quality norms and building the brand image by exceeding customer expectations
Technology Skills
Operating Systems: Windows 98/XP, UNIX
Language: SQL, PL/SQL
Database: Oracle 9i, 10g, Oracle 11g
Tools: SQL *Loader, TOAD, SQL Developer, UC4 Intelligent Service Automation: UC4 – V8 Applications Manager (Approx.)
Testing: Requirement Analysis, Coding, Unit Testing
Education Details
2019 : Pursuing PG Diploma in Artificial Intelligence & Machine Learning from BITS Pilani, Rajasthan
2017: M.tech. (Work Integrated Learning programme ) in Software Systems from BITS Pilani; secured 6.45 CGPA
2006: B.Tech. (Information Technology) from Gayatri Vidya Parishad College of Engineering affiliated to JNTU, Hyderabad; scored 65%
Personal Details
Date of Birth:20th August 1985
Languages Known: English, Telugu & Hindi
Address: Plot 18,19, Flat No. 102, Vipralahari Avenue, Mithilanagar, Pragati Nagar, Kukatpally-500090, Hyderabad
Contact Details : +91-888******* E-mail : *********.*********@*****.***
Refer Next Page for Annexure
ANNEXURE (Latest 8)
Projects Handled at Infosys Ltd.
Project Title: GDPR (General Data Protection Regulation)
Client: E.ON UK
Period: Jan’20 to Till Date
Team Size: 10
Environment: Oracle 11g
Languages: SQL, PL/SQL
Tools: PL/SQL Developer
Description: This is to make the EON UK systems compliant to UK Enforcement laws on the privacy of data of its customers and employees.
Project Title: Residential Data Share
Client: E.ON UK
Period: April’19 to Jan’20
Team Size: 10
Environment: Oracle 11g
Languages: SQL, PL/SQL
Tools: PL/SQL Developer, OEM
Description: We share the creditability information of the residential customers in UK to the credit check agency Equifax and then Equifax takes care of issuing any notices to defaulters, EON also engages third party debt collection agencies like Nexium, and also indulges in Debt sale to third party in order to be able to clear off the debts from the end users. Lately they have also tied with others bigger credit check agencies in UK like Experion and Transunion.
Project Title: NEON Dispatch
Client: E.ON Germany
Period: Oct’17 to March’18
Team Size: 60 / Module: 4
Environment: Oracle 11g
Languages: SQL, PL/SQL, Java
Tools: SQL Developer, TOAD, OEM
Description: Scheduling is to inform TSO (Transmission System Operator) about the plan of power flow between two points (buyer & Seller) over a grid. TSO maintains the balance over the grid to ensure stability. NEON is an application used for scheduling of physical deals in EON and dispatches the power through power lines to TSO in energy trading. Schedules are sent by NEON with different communication methods to TSO and these schedules contain information about the buyer / seller with the supposed power flow over the grid during the day.
Project Title: NEON Improvements
Client: E.ON Germany
Period: Apr’17 to Sep’17
Team Size: 60 / Module: 3
Environment: Oracle 11g / Languages: SQL, PL/SQL, Java
Tools: SQL Developer, TOAD
Outcome: Improvement shown about 90% on an average
Project Title: IPES (Investment Projection and Estimation Service)
Client: United Utilities, UK
Period: Sep’16 to Apr’17
Team Size: Project: 10 / Module: 1
Environment: Oracle 11g
Languages: SQL, PL/SQL, Oracle Forms & Reports, Oracle Application Express
Tools: SQL Developer
Project Title: WMG Finance & Distribution
Duration: Jan’14 to Sep’16
Client: Warner Music Group, UK
Team Size: Project: 40 / Module: 2
Environment: Oracle 11g
Languages: SQL, PL/SQL, windows batch scripts, .NET, C #, SAP BO, Tableau
Tools: SQL Loader
Outcome: Improvement shown about 33% on an average
Project Title: WMG Digital Distribution
Duration: Nov’10 to Jan’14
Client: Warner Music Group, USA
Team Size: Project: 40 / Module: 7
Environment: Oracle 11g
Languages: SQL, PL/SQL, Perl, UNIX, Oracle web tool kit, Java, J2EE
Tools: UC4 Intelligent Service Automation: UC4 – V8 Applications Manager (Approx.)
Projects Handled at Polaris Software Labs. Ltd.
Project Title: TRIMS Fast Track
Duration: Feb’10 to Nov’10
Client: Citi Corp.
Team Size: Project: 100 / Module: 10
Languages: SQL, PL/SQL, Pro*C
Projects Handled at Satyam Computer Services Ltd.
Project Title: MTNL Services
Client: MTNL
Duration: Aug’09 to Oct’09
Role: Sr. Programmer for Data Migration
Languages: SQL, PL/SQL, Pro C,
Database: Oracle 9i /
Tools: Toad, Putty, PeopleSoft
Operating System: Windows XP
Organization: Mahindra Satyam
Duration Jul’09 to Aug’09
Project Title: Wi-Tribe / Client: Wi-Tribe, Africa
Role: TM (Oracle PL/SQL Programmer)
Period: Oct ’06 to Jul'09
Project Title: Synergy CRM
Client: MTN Dialog / Role: TM
Languages: SQL, PL/SQL, Pro*C / GUI: People Soft CRM
Platform: Oracle
People Soft functional solution for MTN consists of following components:
oCustomer Self Service Platform
oIVRS Support
oCore CRM System, Dealer Management, Loyalty management & POS
The CRM application Interfaces with the following external applications:
Billing (Including the Discount management system), Provisioning, SAP Inventory, IVRS, GIS, Web Self Care portals, Partner web sites, Product Management System & Credit Management systems
KRISHNA CHAITANYA VINJARAPU
IT Professional
Mobile : +918*********
Email : *********.*********@*****.***
*********.*********@*****.***