Assistant Service

Alicia Shumway

*** ********* **** ******* *****, IL– 630-***-****– **********@*****.***

Objective

To obtain a career that will allow me to utilize my expertise and knowledge of Psychology to help individuals with mental illness

Education

North Central College Naperville, IL September 2016-June 2018

Bachelor of Arts Major: Psychology, Minor: Human Resources and Wellness

GPA: 3.8 out of 4.0

Elgin Community College Elgin, IL January 2014-May 2016

Associates Degree in Arts

GPA 4.0 out of 4.0

Experience

CH Robinson Wood dale, IL June 2018- Current

Senior Global Forwarding Agent

Creating booking, quotes, invoices

Working with carrier and truckers to provide the expedite service for my customers to exceed expectations

Training new employees

West Chicago Park District West Chicago, IL September 2017- June 2018

Supervisor Counselor

Planning activities for children

Providing first aid and conflict resolution for the children

North Central College Naperville, IL September 2016- June 2018

Front Desk Receptionist

Assisting student and faculty with parking and residential information

Inputting various forms into Datatel

Toshiba Machine Co. America Elk Grove, IL November 2014 – September 2016

Service Assistant

•Performed bookkeeping tasks including: reception, filing documents, keeping track of invoices, preparing invoices, scanning, and coping documents, prepared tickets for shipments, made sure system has updated address information, answered customer service calls and emails

•Processed product purchases, returns, and credits and confirmed customer’s information

•Implemented new company wide system

•Trained other employees on job functions and new AX computer system

Extracurricular Involvement

Soldier Project September 2017-Current

Providing information for counseling to soldier bases and their families

Psi Chi May 2017- June 2018

Member

Skills

Microsoft AX, Navisphere,Cargosphere, Datatel, Microsoft Word, Excel, PowerPoint

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