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MADDELIN

MCGOVERN

adk8sd@r.postjobfree.com

262-***-****

Hartford, Wi

OBJECTIVE

SKILLS

Actively seeking a fast-paced animal caregiving position where I can optimize my positive attitude and love for all animals. Strong multitasking skills and fast learning ability ensure quick improvement to your team.

• Strong affection for animals, concern for their welfare, and a willingness to accommodate animals in the workplace.

• Ability to perform and successfully work under stressful situations

• Proficient in decision making and time management EXPERIENCE CUSTOMER SERVICE REPRESENTATIVE 10/2020 to Current Wayfair

• Troubleshoot and resolve customer service inquiries while building a relationship with the customer

• Simultaneously navigate multiple software applications and technologies

• Exceed customer satisfaction, efficiency metrics, and issue resolution targets SERVER 11/2017 to Current

The Sawmill Inn

• Performed opening, closing, and shift change duties to keep restaurant working efficiently

• Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty

• Maintain all appropriate food sanitation and safety standards to maintain optimal protections for customers

NANNY 11/2017 to 2020

• Held accountable for creating a safe, structured, and caring environment for two children

• Maintained calendar of appointments and daily itineraries

• Tended to children’s personal hygiene, health, and welfare

• Responsible for being flexible regarding emergencies AQUATIC INVASIVE SPECIES INTERN 05/2018 to 09/2018 Washington County: Planning and Parks – West Bend, WI

• Assist AIS coordinator with lake surveys, data collection and entry, AIS outreach and education

• Conducted watercraft inspections at boat landings on county lakes

• Routinely used GPS and mapping software

EDUCATION AND

TRAINING

Northeast High School – Pasadena, MD

• 4.25 GPA

Abundant Joy Yoga and Wellness Academy

• 200 hours as a registered yoga teacher

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