Customer Service
Resume:
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MADDELIN
MCGOVERN
**************@***.***
Hartford, Wi
OBJECTIVE
SKILLS
Actively seeking a fast-paced animal caregiving position where I can optimize my positive attitude and love for all animals. Strong multitasking skills and fast learning ability ensure quick improvement to your team.
• Strong affection for animals, concern for their welfare, and a willingness to accommodate animals in the workplace.
• Ability to perform and successfully work under stressful situations
• Proficient in decision making and time management EXPERIENCE CUSTOMER SERVICE REPRESENTATIVE 10/2020 to Current Wayfair
• Troubleshoot and resolve customer service inquiries while building a relationship with the customer
• Simultaneously navigate multiple software applications and technologies
• Exceed customer satisfaction, efficiency metrics, and issue resolution targets SERVER 11/2017 to Current
The Sawmill Inn
• Performed opening, closing, and shift change duties to keep restaurant working efficiently
• Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
• Maintain all appropriate food sanitation and safety standards to maintain optimal protections for customers
NANNY 11/2017 to 2020
• Held accountable for creating a safe, structured, and caring environment for two children
• Maintained calendar of appointments and daily itineraries
• Tended to children’s personal hygiene, health, and welfare
• Responsible for being flexible regarding emergencies AQUATIC INVASIVE SPECIES INTERN 05/2018 to 09/2018 Washington County: Planning and Parks – West Bend, WI
• Assist AIS coordinator with lake surveys, data collection and entry, AIS outreach and education
• Conducted watercraft inspections at boat landings on county lakes
• Routinely used GPS and mapping software
EDUCATION AND
TRAINING
Northeast High School – Pasadena, MD
• 4.25 GPA
Abundant Joy Yoga and Wellness Academy
• 200 hours as a registered yoga teacher
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