Sales Developer

Eric J. Lopez

Quality Assurance/ RPA Developer

Casselberry, Florida 407-***-**** Email: *********@*******.***

OBJECTIVE: What I bring to the table?

To showcase my unique investigating skills in searching bugs and errors in software. I have worked and have experienced the programming/developing side of things, Now have the interest and skills to search through code for any errors and correcting them. I’m seeking an role in company where I can showcase my skills and also be able to grow learn to help benefit our clients or business needs.

Professional Summary:

Creation of Test plans and Test cases ( Have also created my own template for the findings in software testing).

Well versed with SDLC - Agile and Waterfall methodologies.

Understanding of Software Testing Life Cycle - Test planning, test execution

Familiar with Bug tracking tools, reports – JIRA, Excel.

Have used JIRA to develop websites, test and create small applications using the scrum framework.

Knowledgeable in Black box testing and white box testing.

Understanding of functional, UI, Regression testing.

RPA projects using UIPath ranging from Web data scraping, Web information gathering data, Check stocks info, Testing websites features such as buttons, Credentials logging in for QA and also done multiple challenges to sharpen my skills as a developer.

Projects:

UserTesting.com

Tested online websites

Made sure the websites are working to quality standards

Found and reported bugs

Verified the website is user friendly and provided feedback to companies

Educational Background:

Seminole state college – 2 year Computer programming specialist degree.

Licensed FAA Part 107 Unmanned Pilot.

Also in progress of obtaining UIPath advance certification.

Apple certified hardware repair for iPhone products ( iPhones 5, SE, 6, SE, 7, 8).

Windows server system administrator certifications courses.

UIPath RPA developer certification course.

Work History:

Staples Inc., Casselberry, FL July, 2018-April 2020

Technology Sales Associate/IT tech

Installing/uninstalling software ranging McAfee, Norton, CAD, and Microsoft Office 365 software.

Troubleshooting and monitoring software issues such as errors, bugs, and other performance issues.

Have worked with a lot on data migration from different PCs to another and dealing with any problems/errors that may occur.

Worked on PCs, laptops, tablets and mobile phones.

Worked on repair such as troubleshooting desktops, laptops from data transfers, Anti-virus software, and hardware issues as well.

Installing hardware such as HDD, SSD, RAM and PSUs.

Worked on lead of projects regarding setting workstations for our in-house techs and assisting creating new document process for easy-tech center.

Worked On all Apple products ranging from Mac Desktops, Laptops, iPads and iPhones.

Worked Screen/Battery repairs for iPhones 5 through 8s.

Worked troubleshooting other technologies such as routers, switches, WIFI extenders and printers.

Provide an exceptional customer experience.

Respond quickly and resourcefully to customer requests and concerns on the sales floor

Play an active role in helping both store and customer win.

Stay current on new technologies, products and services to offer a total solution

Ensure the Tech department achieves key metrics, including profitable sales

Performing various responsibilities (i.e., cashier, merchandising, maintaining a clean store, other duties as assigned).

Sam’s Club Wholesale - April 2016- October 2018

Tech Sales/Customer service.

Worked with troubleshooting IOT devices.

mailto:********@*****.***

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