HAMZA ALI
Housekeeping Supervisor
Contact Me
*************@*****.***
G.11/4 Islamabad,Pakistan
Birth Date
Other Info
Skills
• Excellent customer care service
• Perfect on MS Office
• Perfect on Micros Opera (PMS)
• Perfect on Munshi 10
• Good communication skills
• Team player
• Stress tolerance
• Can work under pressure
• Housekeeping skills
• Cleaning and room servicing
• Bed making
Languages
English, Urdu, punjabi, Arabic
Summary
I attained Graduate Diploma in Hospitality and Tourism Management besides Intermediate in Computer Science. Having an overall Total-05 years of experience in the Hotel & Hospitality Industry (Housekeeping Department) with the best abilities and capabilities.
I intend to join a progressive organization to develop a career in Housekeeping Department where I can utilize my skills, knowledge and experience in a challenging role.
Education
COTHM Islamabad
2016 - 2018
Graduate Diploma In Hospitality And Tourism Management HASHOO FOUNDATION RAWALPINDI
2015 - 2015
Diploma In Basic Housekeeping
Islamabad Model College For Boys G.10/4
Islamabad
2012 - 2014
Intermediate In Computer Science (ICS)
Islamabad Model School For Boys G.9/4 Islamabad
2010 - 2012
Matric Science
Experience
S Chalet Islamabad And Multan
20-June-2019 - Till to date
Housekeeping Supervisor
JOB RESPONSIBILITES:
Interest
Music, Travelling, Cricket, Reading
Novels
References
Will be provided on request
linkedin.com/in/hamza-ali-
a60433102
facebook.com/rana.hamza.7
583
• Supervises all housekeeping employees, hires new employees as needed, discharges employees when necessary and take disciplinary actions when policies are not followed.
• Plans the work for the housekeeping department and distributes assignments accordingly.
• Assigns regular duties and special duties for housekeeping staff. Schedules employees and assigns extra days off according to occupancy forecast.
• Responsible for cleanliness, orderliness and appearance of the entire Hotel. Grand Islamabad Hotel
10-March-2019 - 19-June-2019
Housekeeping Supervisor
JOB RESPONSIBILITES:
• Ensure that rooms are made as per company standard.
• Maintain par stock of guest supplies, cleaning supplies, linen and uniform.
• Attending and resolving guest complaints.
• Organize on-the job training and evaluate its effectiveness. S Chalet Islamabad
05-December-2017 - 09-March-2019
Housekeeping Supervisor
JOB RESPONSIBILITES:
• Approves all supply requisitions. Verification of supplies consignments.
• Maintains a lost-and-found department and is responsible for all lost-and found items.
• Making reports of Mini Bar, Fumigation Spray, Laundry and Pressing in MS Excel on daily and monthly basis.
• Doing inventory of house laundry on monthly basis. Islamabad Serena Hotel
01-September-2015 - 04-December-2017
Housekeeping Attendant
JOB RESPONSIBILITES:
• Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately.
• Clean rooms and bathrooms, performing any combination of the following duties.
• Check and report any maintenance work required immediately.
• Pick up any litter from corridors and pathways.
• Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and waste baskets.
• Make bed, wash vanity, bathtub, toilet, tiles, mirrors and floor and polish brass and metal.
• Replenish bathroom supplies and room supplies.
• Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary.
• Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times.
• Remove Room Service tray and trolley from guestroom and corridors.
• Clean public area, lobby, corridors, offices, Restaurants, parking’s, front of the house and back of the house.