Design Manager

Pamela Howard

UX Designer/

Researcher

https://uxfol.io/pahuxdesign

213-***-****

***********@*****.***

Occupational Therapist, Jesmond Rehabilitation

March 2014 - Present, Nahant, MA

Manage OT caseload for two 60+ bed facilities. Conduct initial evaluations using objective assessments to create patient-centered treatment plan. Oversee implementation of treatment by paraprofessional staff.

UX Experience

UX Designer, Mulu

June 2020 - August 2020, San Francisco, CA (remote) 40-hour industry UX research and design project using design thinking to create solution for fitness trends impacted by COVID-19. Remotely performed initial research, created sketches, wireframes and prototype for online social fitness platform user interface while managing stakeholder interests; advocated for user values balanced with business values. Occupational Therapist, Beth Israel Deaconess Medical Center December 2013 - July 2015, Boston, MA

Researched and implemented new functional assessment measure for patient discharge plans. Designed and administered patient-centered solutions incorporating assistive technology and physical agent modalities within multidisciplinary collaborative team. Managed 40-patient caseload.

Junior Project Manager, Modern Arc Inc.

July 2007 - August 2008, Culver City, CA

Architectural design firm specializing in custom manufacturing for residential and commercial design projects including Gjelina Restaurant (Venice, CA) and W Hotel (Washington D.C.). Created deliverables for projects such as project product guides/inventories and managed incoming and outgoing sample materials for projects and supported design staff with workflow. Springboard UX Design

Certificate

August 2020, Remote

Bachelor of Arts,

Communication s

Loyola University New Orleans

May 2004, New Orleans, LA

Skills:

Growth Mindset, Design

Thinking, Heuristic Analysis,

Personas, User Stories,

Affinity, Empathy & Journey

Mapping, Information

Architecture, Wireframing,

Prototyping, Usability

Testing,

User-Centered-Design, Agil e

Tools: Sketch, Figma,

InVision, Balsamiq,

Photoshop

Education:

Master of Occupational

Therap y

Worcester State University

May 2013, Worcester, MA

OT Fieldwork Level II

Clinical Training,

University of Michigan

Medical Center

May 2013, Ann Arbor, MI

Home 2 Home Design Sprint

April 2020

Google Ventures type design sprint. Performed 5-day solo design sprint resulting in prototype for interior design mobile app and recommendations for agile development team. Green Slate Capstone Project

October 2019

IOS app prototype that gamifies and rewards recycling Performed end-to-end UX research and user-interface design using design thinking methodology, including usability testing and recommendations for agile development.

Other Work Experience

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