Manager Nurse

Danetta Pinckney

*** **** ****** *****

Columbia S.C. 29170

Telephone: 803-***-****

***************@*****.***

Customer Services

Hands-on sleeves-up professional with a balanced bend of managerial ability, business expertise, problem- solving skills, communication talent, and customer needs awareness and common sense plus a verifiable track record of success in progressively responsible assignment in customer service and operational management. Work with non- profit organizations

Summary of skills

Communication/negotiating

Problem Solving

Training/Team Building

Performance Evaluation

Market Planning

Certify South Carolina Notary

Software experience- onsite, Accucert, I-cam, I-doc, Microsoft word, rent roll, E-mailing, Yardi and various forms used for tax credit, Renty outlook, outlook,

Contact center, Teams, MRI, CMS, Quick base, TMS DMS Dispatch

Professional Employment

Tricon American Homes Columbia S.C. 2/2016-1/2019

Single family leasing

Performed a variety of administrative tasks, worked in the field, talking photos, marketing homes and listing the home on MLS, showed single family homes, followed up with prospective tenants to collect documentation and security deposits, met tenant at property to do walk though at time of move in, verified utilities were switched into tenant’s name and issued keys.

Leasing Consultant

Quail Run Apartments Columbia S.C. 03/2011-12/2013

Resolved issues between tenants and management

Assisted prospective residents with questions and tours of model apartments

Processed paperwork and leases for move-ins and current occupant

Worked directly with financial manager to assist with rent deposits and

Delinquent collections.

DHEC Columbia S.C. 1/2017- 8/2018

Pulled charts for clients’ clinic appointments, returned charts at the end of the day. took calls and made appointments, directed clients to waiting areas and Informed nurse that a client was there for the reading of test results, provided information on birth control and sexually transmitted disease. Scheduled appointments for the W.I.C. program for infants and toddlers.

Con-rex Property Management Charleston S.C. 11/2020 -Present

Take inbound calls on properties for rent maintenance issues, application status and answered questions on rental criteria.

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