Customer service representative
Resume:
VitaCurriculum
:Updated SulaimanAlsaiedEmadM.Ayla
201914,November
055-*******:No.Mobile/****.*.********@*****.***:E-mail/UAEDhabi,AbuStreet,Salam:Address
:Objective
Toobtainajobthatwilhelpmeutilizeefficientlymyqualificationsandskilsandhelpme improvethemandgainmoreexperiencetogivethecompanymymaximumenergy.
:Education
AbuDhabiUniversity
o Bachelor'sDegree: From:Fal2014To:
Spring2017
Major:HumanResourcesManagement
GPA3.658
Minor:Finance
RosaryPrivateSchool:
HighSchoolDegree Completed:AY
2013-2014
:Experience
CalCenterAgentatFAB From:3rdofFebruary
2019To:Now
o Responsibilities:
PointsRedemption
CreditCardsInquiries
RaisingComplaints
SalesBooking
ResearchAssistantatADU From:April2017To:
August2017
o Responsibilities:
DataEntry
DataColection
HRMInternshipatSKMC From:8thofJanuary2017To:16thof February2017
o Responsibilities:
UsingOracleSystemtoensureemployeesdocumentsareavailable
UsingEproSystemtouploademployees’data
Visarenewalforemployees
MedicalLicenserenewalthroughHAADSystem
Applyingforemployees’“Tawteen”
ApplyingforCID
Checkingcandidates’CVs
Preparingemployees’filesbothonlineandhardcopy
:Voluntary
TheInternationalConferenceonOrganizationandManagement(ICOM) November2017
o Position:Organizer
TheInternationalConferenceonOrganizationandManagement(ICOM) November2016
o Position:Volunteer
FirstInter-UniversityImpromptuSpeechCompetition(ADU) April2016
o Position:TimeKeeper/Administration
CareerDevelopmentSymposium(ADU)
March2016
o Position:Administration
EdinburghInternationalScienceFestival
Fal2016
o Position:ScienceCommunicator
:Achievements
Educational:
o Dean'slist
ADU From:Fal2014-2015To:Spring
2016-2017
o DELFDegree(A2)
July2013
Non-educational:
o ParticipatinginADUCampusLife AY
2015-2016
o Participatinginthe"GamingZone"workshop
November2015
o ParticipatingintheImpromptuSpeechCompetition
November2015
o ParticipatinginthefirstDebateTournament
June2015
o ParticipatinginADUCampusLife AY
2014-2015
o Participatingin"RipplesofHappiness"byCoca-ColaFoundation Fal2014
:AttendedCourses
AttendingADIBFinancialEducationPresentation
May2016
:Skils
ComputerSkils:
o Windows7,8,10
Excelent
o MicrosoftOffice(Word,Excel,PowerPoint,Outlook,Publisher,Access): Excelent
o SPSS
Basic
PersonalSkils:
o CommunicationSkils
o ProblemSolving
o EmotionalInteligence
o Senseofresponsibility
o Adaptiontowork
o CustomerService
o TeamWork
:Languages
Arabic(Nativetongue)
VeryFluent
English
Fluent
French
Basic
:InformationPersonal
Nationality:Syrian
DateofBirth:22-May-1997
DrivingLicense:Available
VisaStatus:Residencyvisa
MaritalStatus:Single
:References
Availableuponrequest
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