Aiming to be associated with a progressive organization that gives me scope to upgrade my knowledge and technical and management skills in accordance with the latest trends and to be a part of a team that dynamically work towards growth of the organization.
Work History
Total Experience - 4 years 6 months
34 months days of work experience as Technical Support Administrator in Wipro Technologies
(Nov 01 2016 – Sep 09 2019 )
6 months of work experience as Admin executive in Jasper Industries Pvt Limited ( Oct 28 2015 - May 07 2016)
14 months of experience as Admin executive in Shobba Apparels (Aug 06 2014 - Oct 01 2015)
Roles and Responsibilities
Project 1: Wipro Technologies, Hyderabad from Sep’ 2018 to Sep’ 2019 for Dell EMC as Backup Administator.
As a break fix team for global support Manage/ Administer EMC Avamar environment
Apply application specific patches and updates
Monitor system backups, re-run as necessary and process restore requests.
Analyze performance bottlenecks, suggest and implement improvements
Providing support for backup and restoration related issues
Avamar Backup and Recovery Management.
Configuring/Installing Windows/Non Windows Clients.
Client Server Plug-in Installation and Maintenance.
Manage Datasets, Schedules, Retentions and groups.
Analysing Avamar Backup Server issues.
Backup Server Troubleshooting.
Perform the daily health checks and maintenance activities on Avamar nodes.
System Integration and Client Support on Avamar/Data Domain related issues.
Project 2: Account name: Google Adwords Accounts as Senior Associate from Feb’2017– Aug’2018
Ad words account Risk Operation Analyst will be largely focused around protecting Google from various forms of risk and fraud by reviewing transactions accounts.
Reviewing accounts for defined policy violations, money transactions and
Rejects the contents, if they are offensive or violates any copyright governing laws globally
Third party compliance polices Campaign, ad groups, and account management of Ad words account. Regular proactive audit on reporting, negotiations and responses
Giving good customer service to the clients and was awarded top performer
Taken team initiative and involving in the team Quality and Productivity
Discussing all the process updates during shift huddles
Project 3: Google Fiber as an Associate from Nov’2016 – January ‘2017
Worked on the google maps
Worked on satellite view and map tile view
Actively participated in team activities and huddles
Worked on product quality and optimizing google maps
Maintained 100 % productivity and quality
Recognized for maintain good quality in the team
Guided the new employees to maintain good and quality and productivity
Other Experience
Worked as Adminstrator in Shobba Apparels disturbutors company, Maintaning reports,coordinate with service agencies for maintenance, assisting in maintaining the record of vouchers and bills, resolving the payment related queries of the vendors.
Worked as Admin Executive in Jasper, Handle Inbound calls and Email requests from customers for service of vehicle,damage of vehicle,insurance claims,departmental queries transiting/routing them to the concern team,followsups,assisting the HR team in conducting events and recuitment process.
Worked as Graduate Apprenticeship training From HAL (July 2013- July 2014 ) as a Stress engineer in,ARDC Division Hindustan Aeronautics Limited,Bangalore
Worked as a free Lancer for Educational Consultancy Edu-Urge
Home tutor since 5 years.
Academic Qualification
Completed MBA –HR Management from PG Ram Reddy Distance Education Osmania University with 68 % during (2016-2019 )
Bachelor of Technology in Aeronautical Engineering from Jawaharlal Nehru Technological University Hyderabad with 69.18%, during (2008-2012).
Intermediate from Narayana Junior College Hyderabad 2008
SSC from Loyola High School Hyderabad 2006
Personal Profile
Name : Sandyala Divya Sree
Father’s Name : Sandyala Shanker
Date of Birth : 18.02.1991
Passport No : K4143648
Nationality : Indian
Linguistic Abilities : Telugu,Hindi,English,Tamil
Marital Status : Married
Declaration
I hereby declare that the above written particulars are true to the best of my knowledge and I bear the responsibility for the above-mentioned particulars.
Sandyala Divya Sree