Aiming to be associated with a progressive organization that gives me scope to upgrade my knowledge and technical and management skills in accordance with the latest trends and to be a part of a team that dynamically work towards growth of the organization.

Work History

Total Experience - 4 years 6 months

34 months days of work experience as Technical Support Administrator in Wipro Technologies

(Nov 01 2016 – Sep 09 2019 )

6 months of work experience as Admin executive in Jasper Industries Pvt Limited ( Oct 28 2015 - May 07 2016)

14 months of experience as Admin executive in Shobba Apparels (Aug 06 2014 - Oct 01 2015)

Roles and Responsibilities

Project 1: Wipro Technologies, Hyderabad from Sep’ 2018 to Sep’ 2019 for Dell EMC as Backup Administator.

As a break fix team for global support Manage/ Administer EMC Avamar environment

Apply application specific patches and updates

Monitor system backups, re-run as necessary and process restore requests.

Analyze performance bottlenecks, suggest and implement improvements

Providing support for backup and restoration related issues

Avamar Backup and Recovery Management.

Configuring/Installing Windows/Non Windows Clients.

Client Server Plug-in Installation and Maintenance.

Manage Datasets, Schedules, Retentions and groups.

Analysing Avamar Backup Server issues.

Backup Server Troubleshooting.

Perform the daily health checks and maintenance activities on Avamar nodes.

System Integration and Client Support on Avamar/Data Domain related issues.

Project 2: Account name: Google Adwords Accounts as Senior Associate from Feb’2017– Aug’2018

Ad words account Risk Operation Analyst will be largely focused around protecting Google from various forms of risk and fraud by reviewing transactions accounts.

Reviewing accounts for defined policy violations, money transactions and

Rejects the contents, if they are offensive or violates any copyright governing laws globally

Third party compliance polices Campaign, ad groups, and account management of Ad words account. Regular proactive audit on reporting, negotiations and responses

Giving good customer service to the clients and was awarded top performer

Taken team initiative and involving in the team Quality and Productivity

Discussing all the process updates during shift huddles

Project 3: Google Fiber as an Associate from Nov’2016 – January ‘2017

Worked on the google maps

Worked on satellite view and map tile view

Actively participated in team activities and huddles

Worked on product quality and optimizing google maps

Maintained 100 % productivity and quality

Recognized for maintain good quality in the team

Guided the new employees to maintain good and quality and productivity

Other Experience

Worked as Adminstrator in Shobba Apparels disturbutors company, Maintaning reports,coordinate with service agencies for maintenance, assisting in maintaining the record of vouchers and bills, resolving the payment related queries of the vendors.

Worked as Admin Executive in Jasper, Handle Inbound calls and Email requests from customers for service of vehicle,damage of vehicle,insurance claims,departmental queries transiting/routing them to the concern team,followsups,assisting the HR team in conducting events and recuitment process.

Worked as Graduate Apprenticeship training From HAL (July 2013- July 2014 ) as a Stress engineer in,ARDC Division Hindustan Aeronautics Limited,Bangalore

Worked as a free Lancer for Educational Consultancy Edu-Urge

Home tutor since 5 years.

Academic Qualification

Completed MBA –HR Management from PG Ram Reddy Distance Education Osmania University with 68 % during (2016-2019 )

Bachelor of Technology in Aeronautical Engineering from Jawaharlal Nehru Technological University Hyderabad with 69.18%, during (2008-2012).

Intermediate from Narayana Junior College Hyderabad 2008

SSC from Loyola High School Hyderabad 2006

Personal Profile

Name : Sandyala Divya Sree

Father’s Name : Sandyala Shanker

Date of Birth : 18.02.1991

Passport No : K4143648

Nationality : Indian

Linguistic Abilities : Telugu,Hindi,English,Tamil

Marital Status : Married

Declaration

I hereby declare that the above written particulars are true to the best of my knowledge and I bear the responsibility for the above-mentioned particulars.

Sandyala Divya Sree

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