Customer Service Manager

ARNEITHA M. HARVEY

**** ****** **. *****, ** ****2

314-***-**** *********@*****.***

SUMMARY OF QUALIFICATIONS:

Thirty-plus years of experience in public relations, communications, and customer service; thirty-plus years in field services, logistics, and technical troubleshooting support; and twenty- five years in political canvassing and polling support. PROFESSIONAL EXPERIENCE:

Enumerator / Field Representative July – October 2020 United States Department of Commerce/Census September – November 2016 March – September 2010

• Gathering individual/confidential information

• Gathering, recording, and encoding information from surveys

• Contacting individuals to be interviewed by mail, phone or in person

• Recognizing and giving an account of problems in obtaining data daily with management

• Reviewing data-collection for accuracy, including supporting completion

• Finding and recording addresses and households

Clerk, Garnishment Department December 2019 – February 2020 City of St. Louis Sheriff’s Department Civil Courts Building Customer Service Specialist [Contractor] January 2015 – December 2019 HGS Monsanto/Bayer Crop Science

Enjoy Cleaning LLC

Edward Jones Trust Tax Department

National Labor Consultant December 2013 – January 2015 Condra and Associates

Marketing Project Manager November 2012 – December 2013 Metropolitan Construction Company

Recruiter for Democratic Party Canvassing August 2012 – November 2012 Terra Strategies

Family Support Specialist October 2008 – August 2012 Levi King Funeral Homes

Customer Service Problem Resolution Representative August 2007 – September 2008 Convergys

Lead Canvasser August 2006 – November 2006

Clair McCaskill State Senate Campaign

Family Resource Specialist April 2001 – July 2006

St. Louis Public Schools, April 2001– May 2006

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