Employee Relations Manager
Resume:
Jill Whitten
Green Cove Springs, FL *****
***********@*****.***
Work Experience
Quality Assurance Supervisor
Garden Highway Southeast
February 2019 to Present
* Develops and initiates standards and methods for inspection, testing, and evaluation
* Assists the quality manager in developing and maintaining the ISO9001 procedures and work instructions
* Establishes program to evaluate precision and accuracy of production equipment and testing, measurement, and analytical equipment and facilities
* Develops and implements methods and procedures for disposition of discrepant material and devises methods to assess cost and responsibility
* Directs workers engaged in measuring and testing product and tabulating data concerning materials, product, or process quality and reliability
* Assists the quality manager in maintaining the gage room and the distribution of all measuring equipment as well as calibration requirements
* Suggests and implements changes in working conditions and use of equipment to increase safety and efficiency of shop, department, or work crew
* Analyzes and resolves work problems, or assists workers in solving work problems
* Initiates or suggests plans to motivate workers to achieve goals
* Maintains time and production records
* Interfaces with other Departments and the internal trainer to develop and implement training programs as required
* Confers with workers' representatives and Human Resources to resolve grievances Lab Coordinator / Final Audit
Veterinary Orthopedic Implants
October 2017 to February 2019
Responsible for managing laboratory resources for remote Certification Laboratories and Shows conducted for Veterinary Orthopedic surgeries (Domestically and Internationally) as needed to promote sales of Company product lines.
* Create SOPs for Laboratory personnel.
* Manage Laboratory Inventory to ensure product resources for replacement and volume needed to meet marketing needs.
* Conduct documentation and product audits on outgoing shipments.
* Work with HR to enhance the Safety Program.
SAFETY / QUALITY ASSURANCE / ENVIRONMENTAL MANAGER ISONOVA TECHNOLOGIES LLC - Social Circle, GA
1996 to 2016
* High volume understanding of HR activities (benefits administration, recruitment, selection, safety, employee relations).
* Managed all quality activity including lab analysis, reporting, root-cause corrective action and policy implementation.
* Served as the primary quality control resource for problem identification, resolution and continuous improvement.
* Designed, implemented and documented procedures for process control, testing and inspection.
* Established metrics for monitoring system effectiveness and enabled managers to make sound product quality decisions.
* Coordinated and approved all document changes related to new products and engineering changes to ensure necessary criteria and provisions are included in quality and process plans; ensured environmental compliance with government regulations.
* Maintained safety documentation and evaluated and wrote all general and technical standard operating procedures (SOPs).
* Oversaw training and development of all plant associates to ensure a high level of quality, consistency and safety compliance.
* Prepared for all external and internal facility audits at both the plant and corporate levels. Education
Bachelor of Liberal Arts in Biology in Chemistry
Mercer University - Macon, GA
Certification
University of Georgia
Skills
• Microsoft Office (Word, Excel, PowerPoint), SQCpack, Audit Master, FlowLink
• Quality Assurance
• Quality Control
• Food Safety
• Haccp
• QA
• SQF
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