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Customer Engineering

Madurai, Tamil Nadu, India
March 26, 2021

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Contact No: +91-638*******.


Analytical thinking with an ability to effectively identify and solve problems, to achieve the objectives of the company with honesty and fairness and continuously upgrade myself. Education

2013– 2017 Under graduate BE-Mech

SACS MAVMM Engineering College – Kidaripatti, TN.

Has a CGPA of 6.0 upto 8th semester (Including Backlogs). 2012


Higher Secondary

Velammal Matriculation Higher Secondary School, Thirupuvanam, TN.

Attained 56.5% in State board exam.


Velammal Matriculation Higher Secondary School, Thirupuvanam, TN.

Attained 68.4% in State board exam.


Name of the company : FORCE MOTORS(Authorised dealer Kumar Auto force), dindigul Designation : Service Advisor

(From September 2017 to August 2018)

Service Supervisor

(From August 2018 to August 2019)

Experience : 2 Year (From SEPTEMBER 2017 to AUGUST 2019) Area of interest

Automobile Engineering.

Maintenance Engineering.

Computer Skills :


Operating Systems :Windows XP,7,8,Excel.

Internal Audits

Meetings & Reviews.


Trainings Attended

Fire rescuing training.

Attended Basic training at Force motors, Regional training centre in Coimbatore.

Common rail direct injection (CRDI) and G4 gear box training completed in regional training centre in coimbatore.

Error clearing training(ECU) completed in FORCE motors(Authorised dealer kumar Auto force) in dindigul. Achievements

Won 3rd in the Bharath Geeth competition held to commemorate the 61st Independence day of India on the 23rd August 2008 at Velammal Residential School.

Participated in State Level Science Talent exam for 4 years held on Velammal Matriculation Hr. Sec. School. Skills

Ability to work independently with remote supervision

Excellent communication & presentation skills (verbal and written); is able to influence, persuade and resolves conflicts.

Responsible for Daily Assurance of Quality in problem solving of the in Process issues. (Men, Machine, Material, Method.

Developed methods of Detecting Deviations promptly, especially through pre–production or New Product Development.

Capable of Giving suggestions for Productivity improvement, Defect prevention, Safety & Quality improvement Reduced major in-house Rejections

Statically Problem solving techniques.

Identify the repeated line complaints and detecting the same as incoming itself. Key Responsibilities

Verification of Customer Documents, Generating Customer bills of spares, Customer Bill of materials Vs Internal Bill of material.

Verification of Customer specification and preparing the work instructions and Identifying the Quality to strengthen the products, Involving customer feedback and implementation.

Complete Pre delivery inspection(PDI) when required on new vehicle.

Conducting service camp on required areas.

To prepare daily, weekly and monthly reports.

To control and assure throughout the whole servicing process and final inspection.

To ensure objective target achievement and drive improvements when necessary.

Complete Out Box (OBA) audit on an ongoing basis to ensure excellent customer first experience, communicate results and update log.

Device History report & Certificate for compliance provide to customer based on requirement,

To conduct Quality audits based on defined processes.

Providing the Quality basis Training to technicians, Shift management and man power handling efficiently. Activities and Awards

Won the Volleyball Under-19 in Thiruppuvanam Zonal Level in Republic Day Sports.

Runner up in Volleyball Under-19 in Sivagangai educational district conducted by Alagumalar Matric Hr. Sec School.

Represented Thiruppuvanam Village Panchayat in Volleyball Organized by Sports Development Authority of Tamilnadu.

Runner up in Volleyball Intramural Sports & Games.

Representing Velammal Matric Hr. Sec School in Under-17 category of VolleyBall in an Inter School Tournament.

Personality traits

Self Motivator.

Self aware and dedicated.

Positive thinker.



Personal details

Father’s Name : Mohamed Farook.V.M

Date of Birth : 11/07/1996.

Gender : Male.

Address : 8A/1,Kamatchipuram,East Sandapettai,Madurai-9. Languages known : Tamil, English, Urdu, Hindi & Arabic. Declaration

I would like to work in an organization that will give me a platform to utilize my technical skills and enrich my knowledge in the process to help in corporate growth with my initiative and Managerial skills and to excel in the dynamic corporate environment without overlooking basic values of life. I, hereby declare that above furnished particulars are true to the best of my knowledge and belief. Place: Madurai. Thank you


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