Manager Project
Resume:
Patrick O’Malley
Savage MN 55378
Summary
A highly experienced and result oriented senior IT leader with over 10 years of progressive capability with a passion for technology. Several years’ experience working with Park Nicollet Healthcare overseeing the implementation of the new Cisco UCC IP Voice System including 14500 stations and 30 locations. Extensive knowledge in leading projects associated with call centers and project plans within migration and set up of new technology centers. Excellent ability to communicate needs to vendors, stakeholders and cross functional teams.
Technical Knowledge
Waterfall, Agile, Kanban, JIRA, Smart Sheets, Microsoft Project, SharePoint, Microsoft Project Service, PMP PMI Scrum and Agile trained, ITIL Trained, Certified Cisco UCC and Enterprise Systems Certified Avaya Systems
Professional Experience
(Firefly dba) Trustone Federal Credit Union - Burnsville MN 08/19 – 03/21
Project Manager
Implemented the following programs, Cisco Firepower, Umbrella, stealthwatch, ISE,Watch Guard Firewalls, Mimecast, office 365 Duo two tier authentications, Microsoft Azure, redundant data center, Telari, Nimble, conducted 2 data center disaster recoveries as required by our Board of Directors. Implemented New Network
Replaced Domain, Exchange, and AD servers.
Implemented new call center for 100 agents
Project Manager for Software Development and Web Management
Chair Change Management Board
Implemented Zoom corporate wide to improve communications during the pandemic
Upgraded VPN Service to handle the additional traffic during the Pandemic
Prime Therapeutics - Eagan, MN 02/18 – 06/19
Infrastructure Project Manager/Consultant
Project Manager for a new 410,000 square foot headquarters facility in Eagan.
Led planning efforts for new IT Infrastructure and new technology for this state of art building. Reduced office space by 30% by consolidation of facilities and providing flexible collaborative workspace.
Responsible for adhering to the project management discipline and standards in accordance with the Enterprise Project Lifecycle methodology preparing all project documents, which include project charter, scope budget issue tracking documents, and getting necessary board of directors’ approval for the projects.
Maximus, Minneapolis-St. Paul, MN 06/16 – 12/17
Senior infrastructure Program Manager/Consultant
Led many projects, three large call center projects, security and network upgrade, VPN two tier migration projects, Security Upgrade, SharePoint Upgrade, and Jira Implementation.
Setup Dashboard for Monitoring Project status using PAL, Share Point, Crystal Reports, for monitoring systems health after implementation.
Utilize both Waterfall and Agile project management processes, prepared project charter scoping documents budget.
Led corporate software development projects for Maximus customers
Park Nicollet Healthcare, Minneapolis/St. Paul 02/08 – 05/16
Sr. Program/Project Manager/Infrastructure Manager
Managed a multi-year initiative to replace and consolidate PBX systems in hospital and call center environments. Managed project using Scrum and Agile process.
Oversaw the implementation of the new Cisco UCC IP Voice System including 14500 stations and 30 locations. Project completed on schedule and below budget. Overall project responsibility included CPM, Scrum, and Agile, risk management, project scoping and implementation.
Implemented Vocera Call Management System at Regions, Methodist Hospital
Managed project plans and resource allocation across multiple projects including tracking resource bandwidth and forecasting future availability for scheduling new projects.
Built project plans in MS Project and tracked progress through both PlanView and Daptiv tools.
Deep experience managing various project plans and identifying risks and dependencies across programs/projects. Set up and managed a SaaS solution (Innotas) for project tracking, resource supply/demand management and planning. Innotas is a SaaS competitor to MS Project Server.
Managed new POS system rollout.
Implemented Cisco 911 First Responder System.
Implemented new dictation services for 1220 physicians using VM Ware
Deployment manager for server virtualization project.
Responsible for liquidation remain capital assets and the end of projects, including Computer Hardware, Office Furniture, and any other assets that remained, I donated some items to no profits, auctioned off remaining items to resale vendors.
Previous Employment
Central office Manager for Verizon and AT&T IT Manager for Boston Scientific Project Manager White House, White House Communications Agency TSA set up security at major airports after 9/11 Software project manager for Amacom systems Trained PMP and ITIL, Kanban Agile Scrum and Waterfall AMA Management Training
Certification
Certified Cisco UCC and Enterprise Systems Certified Avaya Systems Aperture Data Center Software Certification
Education
BA in Business Metro State University,
Sociology - University of Wisconsin,
AA in Broadcasting and Electronics - Brown College
AA in Law Enforcement, Law - Inver Hills College,
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