***************@*****.***
Irvine, CA, USA
Skills
Asana
Computer Literacy
Data Entry
Database Management
Event Planning
GIMP
G Suite
GnuCash
Hootsuite
Inventory & Supply
Kuali Financial System
MacOS
Mandarin
Microsoft Windows
PC Building
Photography
Photoshop
QuickBooks
Social Media Marketing
Web Design
WordPress
Education
University of California, Irvine
Aug 2020
B.A. in East Asian Studies
Business Administration Minor
Nicholas Wang
Experience
Executive Assistant KCAL Insurance
Irvine, CA Sept 2020 – Present
• Filter through service requests and inquiries for branch manager to prioritize tasks and improve team workflow
• Anticipate and prepare contingency plans for potential delays or complications
• Monitor ongoing communications and follow up on project progress and setbacks
• Delegate tasks between multiple branches and internal departments
• Promote health and wellbeing of clientele by adhering to strict COVID sanitization guidelines
Marketing and Finance Chair Arroyo Vista Housing Irvine, CA Aug 2019 – Jun 2020
• Planned, supervised, and advertised events averaging over 40 residents
• Raised overall event attendance by designing engaging social media posts and developing personal connections with residents and staff
• Handled financial accounts, acquisitions, and permit forms for all events
• Onboarded and recruited house representatives by consistently promoting community events and forums
• Reduced expenditures by 15% in 6 months by investing in sustainable materials
• Extended team capabilities by troubleshooting communication issues and delegating tasks based on individual interests and working potential Executive Financial Assistant Center for Embedded & Cyber-physical Systems Irvine, CA Jul 2019 – Aug 2020
• Balanced and reconciled ledgers and created monthly financial reports
• Annually audited finances
• Gave weekly board presentations on income and expenditures of multiple research programs
• Updated mailing lists and departmental website on a regular basis
• Tracked publications and departmental emails between researchers to streamline research accessibility
Executive Administrative Assistant Ultimate Customs Broker Diamond Bar, CA Aug 2016 – Aug 2020
• Developed interpersonal relations with coworkers to foster improved communication and a more cooperative workspace
• Screened calls and scheduled meetings with foreign and domestic clients
• Coordinated daily calendars between clients and executives
• Handled sensitive employee information according to company policy
• Oversaw travel arrangements and anticipated the needs of executives Sales Representative Hsi Lai Temple
Hacienda Heights, CA Mar 2014 – Mar 2020
• Increased sales by 80% by providing personalized customer service
• Managed inventory and resupply of products
• Led youth members through procedural training and evaluated volunteer performance based on work ethic