Analyst Support

Tony Tam

Mobile: 647-***-****

***********@*****.***

INFORMATION TECHNOLOGY

Results-driven and a self-motivated Information Technology professional with solid experience in Application

Developments. Leveraging IBM RPG tools, and 3rd party Vendor Software tools to code, modify and enhance Business

applications for users’ productivity. I am recognized for outstanding support, process development projects, and

technical solution providers. Ability to manage multiple projects on a timely basis. I am talented in providing technology

solutions and effectively.

EDUCATION

Seneca College - System Programming and Operations

Honors Graduate

WORK EXPERIENCE

Grand and Toy Ltd. – January 2008 to present

Senior System Analyst Programmer

• Enhance and modify an existing application to reflect a new 3rd party vendor source application.

• Develop new source code to enhance and improve customer-facing applications.

• Liaison with business leaders within an organization to solution new products that will improve customer interaction.

• Interact with the eCommerce team to enhance the new application interface. (Order Entry, Product Master, EDI, and SFTP).

• Perform unit and integration testing before to new application launch.

• Implement and support an electronic manifest system.

Diageo Canada Inc. – January 1999 to May 2006

Senior System Analyst Programmer

• Develop software solutions to meet business change.

• Create and Implement the source code of a new application.

• Troubleshoot and debugging source code.

• Evaluate existing applications and perform updates and modifications.

• EDI Support.

• User Support and Communication.

• Over 10 years of BPCS Business Planning and Control System experience.

Technical Skills

IBM i (AS400,iSeries)System Operations

IBM I (AS400 iSeries) ILE RPG IV Programming

IBM Query 400

IBM Control Language

IBM WDS Tools PDM SEU DDS SDA SQL

IBM SFTP

IBM DB2 database

EDI

TCP/IP

WORKSHOP AND PERSONAL DEVELOPMENTS

• AS/400 Performance Management, including Ethernet, & TCP/IP.

• Conflict to Collaboration workshop.

• Listing Skills and Effective Time Management workshop.

• Problem/Incident Management initiative workshop.

• Excellent interpersonal and communication skills. Able to prioritize and manage different competing tasks.

Contact this candidate