Sales Manager

RICHARD CLETUS

Address: ****, *** **** ****** **** Dallas. Texas. 75243 Phone: 469-***-****

Email: *************@*****.***

I am a servant leader with 12+ years accomplishment in management, successfully leading several teams in Telecommunication, Product and Services and Retail Industry. A goal driven professional who is hone with an MBA degree in General Business, a Certified Scrum Master and a certificate in Leading SAFe Agile Course (5.1). A distinct profound experience of working with diverse group of people inside and outside the shores of America. I am eager to contribute my years of expertise to the growth of your Organization.

EXPERIENCE

OCTOBER 2020 – TILL DATE

(COMMISION BASE) STATE LICENSED AGENT. NEW YORK LIFE INSUARNCE LLC, FRISCO, TEXAS

Responsible for corporate and consumer sales account management

Creating and converting Leads to prospective client by understanding how to tailor financial plans to meet clients need

Maintained a regular follow up schedule with each active and non-active client

Building community network and involvement to understand the geographical market.

Ensure good customer service relationship ensue professional for client retention

Better use of Salesforce Customer Relationship Management platform to service prospective clients and customers for successful business operations

SEPT 2017 – SEPT 2020

WAREHOUSE MANAGER. Coca-cola southwest Beverages AMARILLO, TEXAS.

Directly involved in recruitment/training/ staff development and initiative to maximize productivity

Prevent loss and shrink by assisting and maintaining appropriate Inventory level

Operation efficiencies, contract administration, executive reporting, detail and accurate documentation and cost reduction.

Minimize process discrepancies by spearheading direct supervision, teach and train leads and employees on controlling inventory and stock rotation management.

Working cohesively with other departmental managers and senior company leaders, by delivering reports outlining performance to drive process improvement.

Developing and maintaining Key Performance Indicators/metrics to meet labor and budget

Oversees outbound and inbound receiving functions and scheduling warehouse team members to carry out their job function appropriately

Ensure a safe operational warehouse environment and securing the company asset

DEC 2016 – SEPT 2017

BRAND CENTRAL MANAGER. sears holdings corporatioN LUBBOCk, TEXAS.

Project manage tradeshows and events that generate leads

Create and solidify integrated campaigning that promotes SEARS branded products and services.

Build brand ambassadors and programs that advocates the increase of brand awareness. Achieving 75% store traffic and was awarded Focused Recognition by the market team.

Reviewing financial statements and sales data to identify the root cause analysis. Providing timely and accurate feedback to store leaders and associates to improve business process.

Establish efficiencies to support business scales with the marketing operation.

OCT 2014- DEC 2016

ASSISTANT STORE MANAGER. WALMART STORES INCORPORATION AMARILLO, TEXAS.

Inspire and manage sales team to deliver great customer service experience and meet departmental sales goals.

Ensure the company values, brand standards, procedures and processes are fully met to keep the business running.

Created a clean, fast and friendly customers and employee’s business environment.

Identify potential business growth and opportunities, and areas of improvement

Conduct market research to discover new market trend, opportunities and competitions.

Market merchandize by studying seasonal sales, promotions and display plan. Analyzing operation and financial data for profitability ratio.

Secure and protect employees and business by implementing security and measures.

Recruit, teach, train and hold employees accountable to the company standard, polices and expectations.

JULY 2010 – SEPT 2013

REGIONAL SALES MANAGER. AMERICAN WIRELESS BROADBAND NETWORK LAGOS NIGERIA.

Provide management input into providing goals and objective by assigning task, sales goals and reviewing work at frequent levels.

Analyze trend and result by implementing market strategies that will determine annual unit and gross profit

Review and analyze data for sales forecast reporting and metrics for operating plans and monitoring a healthy business structures.

Meet assigned sales quotas by continuously building relationship with existing accounts and acquiring new accounts.

Demonstrated track record of recruiting, coaching, motivating and retaining successful employees

Assist team to determine margin, identify resources and assessing future potential business prospect.

Build a team of customer centric with people focused mind set to improve customer relationships and utilizing values in selling of the company’s technology products and services.

FEB 2008 – JULY 2010

SALES MANAGER (WHOLESALE). AMERICAN WIRELESS BROADBAND NETWORK LAGOS NIGERIA.

Training direct sales agent on grass root marketing.

Strategic planning and discovering new market.

Clients manager on customer relationship on product and services.

Managing franchise contracts with new and existing business partners.

Assigning quarterly goals and supervision of field marketing agents.

EDUCATION

AUG 2015

MASTERS IN BUSINESS ADMINISTRATION. west texas a&m university Canyon Texas.

ceritied scrum Master - Scrum Alliance

lEADING SAFe course (5.1) – scaled agile.inc

oFounder and student advisor to African Student Organization WTAMU.

oWarehouse Management System

oTeam building and communication

oCritical thinking and analytic decision making process

oMicrosoft Project

oMS Windows Server

oMicrosoft Excel

oSAP

oSalesforce Customer Relationship Management

oExecutive Information System

SEPT 2005

bachelor of science, COMPUTER SCIENCE. AMBROSE ALLI UNIVERSITY NIGERIA.

oIT management system.

oObjective and quantitative reasoning

oProject management for business and enterprise

oProduction and operation management

oStructural implementation of GSM/CDMA

oWeb development and content management system

SKILLS

Business process improvement

Multi million dollars P&L management for multinational companies

Cost control and quality assurance

Project scheduling

Strategic planning

ACTIVITIES

I am a father of 3 wonderful boys, who takes pride in helping others and the community that I work and live in. Over the years, I have successfully partnered with 7 athletes, a non-profitable organization to work with abuse kids to create and find values in their lives. I worked with Walmart on a campaign to encourage vaccination for African communities in Amarillo. I Volunteered to help churches to teach English as Second Language to refugees in Amarillo communities.

As a student I worked closely with International student office at West Texas A&M University, to welcome and help new international students settle in safely in their new student environment in Canyon, Texas. I have held series of speeches on campus to help graduating African students to understand the process of integrating into the America workforce and how they can make a long lasting impact in their new career path in America.

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