Betsy R. Baker

Professional Summary:

Skilled Analyst with 10+ years of professional experience. Excel at learning and applying new information, systems, and reporting. Results oriented with a can do attitude to get projects done. Self-Motivated and a strong team player.

EDUCATION

Bachelor of Business Administration in Management

Evangel University, Springfield, MO

SKILLS

• Leadership • Effective Communicator • People Person

• Customer Service • Project Management

• Multi-task & Detail Oriented • Self-Motivated

EXPERIENCE

Bass Pro Shops Springfield, MO

Planning and Forecasting Analyst 9/07 – Present

oDecoy Tracking: Analyze and Report on catalog and flyer delivery status

oCatalog: Drop date Schedule, Ad expense Allocation, & Distribution lists

oMailing List Maintenance: Resolving mailing issues, Removing & Adding customers from list, Communicating with other departments & Mailing catalogs

Bulk Book Analyst 11/05 – 9/07, 10/20-Present

oManaged 30 different catalog titles

Bulk Book Mailing Processing for Catalog Distribution, Catalog Requests & Bulk Books

Reporting for Director Review

Trained New Employees

oDevelop Customer Acquisition and Retention Program by Attending Multiple Store Openings

Assess Catalog Profiles for New Store Markets

Gather Customer Information

Develop Future Catalog Contacts

Shipping Invoice Auditor 2/03 – 11/05

oRecovered thousands of dollars from UPS invoicing errors

oResolved package dimension issues with UPS and Distribution Center

oImplemented New procedures for Correcting Errors

oNegotiated Invoice Credits with Shippers

Construction Disbursement Specialist 10/02 – 2/03 First Escrow, Springfield, MO

oResponsible for Making Timely Payments on Construction Loan Invoices for 12 Builders

oPrinted and Distributed Monthly Builders Checks for Vendor Payments

oManaged Accounting and Bank Records and Made Bank Deposits

oInteracted with Customers Daily to Resolve the Following Problems: Invoicing Discrepancies, Late Payments, Check Distribution, & Vendors Not Receiving Payments

References Available on Request

4721 S. Ridgecrest Dr.

Springfield, MO 65810

417-***-****

adk6uy@r.postjobfree.com

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