Store Manager Sales
Resume:
Taylor Williamson
Experienced Customer Service Leader
Conroe, TX
**************@*****.***
To be a valued team member with a company that provides its customers a quality, top-notch customer service experience in addition to supporting initiatives for employee growth and advancement.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
CoManager
DSW-Designer Shoe Warehouse - Houston, TX
September 2020 to Present
• I work hand and hand with the store manager to provide excellent customer service and operational excellence in a high volume environment.
• Support and manage our warehouse team and over see operational tasks such as processing freight, markdowns, transfers, and fulfillment of online orders.
• Helped lead the team to bonus in our sales metrics various months since I’ve been in role.
• Help with the hiring and on boarding process of new associates. Store Manager (The Woodlands)
Francesca's
December 2017 to September 2020
• Manage and support staff members and needs of store daily
• Recruit and interview candidates for open positions
• Handle new hire onboarding/training processes
• Make and adjust employee schedules on a weekly basis, planning for adequate staffing that stays within budgetary constraints
• Motivating team to achieve daily KPI's/sales goals
• Visually update store displays each week, ensuring optimum product placement
• Create a fun and positive environment for customers as well as fellow employees Assistant Store Manager (Champions Forest)
Francesca's
2015 to 2017
• Worked closely with store manager on boutique operations
• Learned about the hiring and interview processes
• Learned methods for recruiting and retaining talent
• Helped set and achieve daily sales goals for store
• Helped maintain the visual appearance and over all cleanliness of the location Key Holder
Key Holder
2015 to 2015
• Helped with daily tasks such as markdowns, setting new promos, and transfers
• Helped support staff and the company by achieving daily sales plans
• Assisted in visual updates of the store
Sales Specialist
Victoria's Secret
2014 to 2015
• Helped customers with informative conversations about products
• Trained incoming associates
• Helped make sales plans and goals according to last year's sales numbers
• Helped with promotions
• Dealt with customer inquiries and complaints
Hostess
Pappadeaux Seafood Kitchen
2011 to 2013
• Accommodated guest's preferences and escorted them to their seats
• Filed guest's comments and sent letters in reply to them
• Answered phone calls
• Set up events in party rooms
Education
High school diploma
Oak Ridge High School Conroe - Conroe, TX
Lone Star College
Skills
• Interviewing
• Merchandising
• Store Management Experience
• Retail Management
• Management
• Cash Handling
• Employee Orientation
• Leadership Experience
• Inventory Control
• Customer Service
• Loss Prevention
• Payroll
• Recruiting
• Sales
• Planograms
• Warehouse Management
• Assistant Manager Experience
• Freight Experience
• Shipping & Receiving
Contact this candidate