Alexandra Dillon
Apt. J 45324
**************@******.***
EXPERIENCE
Signet Jewelers/ Kay Jewelers
****-**** (ACTING ASSISTANT MANAGER)
●Helped establish the Mount Vernon Ohio location. Collaborating with a team of four to bring sales into the new store. (May-2018)
●Trusted with opening stores on my own since 2018. Even placed as an acting manager, taking on extra experience within the company.
● Having the opportunity to be the Assistant Manager at a 500k “C” store.
●Overseeing new hires, training multiple associates to be able to assist the stores sales, including credit/leasing information as well as newer procedures for Buy Online and Pickup In Store for new COVID-19 procedures.
●Always keeping up with trends and styles that guests would find appealing.
●Personally sold 225K last year in merchandise and repairs.
●Accustomed to shipping, tracking and receiving packages company wide.
●Assisted full inventory checks and audits 4 years in a row, ensuring all merchandise are accounted for.
●Online outreach helped drive 25% more sales into stores yearly, personal phone calls made to guests drove 90% of buying sales into stores as well.
●Attended web seminars and spoke with peers to collaborate on future sales and presentations.
Chipotle Mexican Grill
2017-2018 (FULL TIME EMPLOYEE, LINE LEADER)
●Maintained high standards of customer service during high-volume, fast-paced operations.
●Communicated clearly and positively with coworkers and management.
●Mastered point-of-service (POS) computer system for automated order taking.
●Handled currency and credit quickly and accurately.
●Followed procedures for safe food preparation, assembly and presentation.
●Assisted management with inventory control and stock ordering.
●Built loyal clientele through friendly interactions and consistent appreciations.
●Cross-trained and coordinated scheduling with team members to ensure seamless service.
●Took initiative to find extra tasks when scheduled duties were completed.
EDUCATION
Diamontologist Certification by DCA;
●Achieved in 2019.
Mount Vernon High School;
●Graduated 2014.
SKILLS
Opportunist, Credible, Transferable, Leadership, Computer Skills, Management, Customer Service, Organization, Time Management, Problem Solving, Analytical, Enthusiastic
REFERENCES
Ryleigh Anderson-Store Manager
Brynne Uhrig - Associate
Mileena Newmeyer-Assistant Manager