Andrew Henderson

Cell: 940-***-****

adk6rt@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

I have 14 years of experience overseeing Information Technology operations for Network and Business Systems. Expert analyzing, solving the most complex problems, generating cost saving measures. Self-motivated professional, capable of working independently or as part of a team. Overseeing complex networks with a focus on efficiency and performance optimization. Extensive experience troubleshooting, router and layered network devices, hardware maintenance, shared resource management, Active Directory management, Cyber Security best practices and Customer Service support.

Designed and implemented, maintained VMware vSphere infrastructure. Monitored, troubleshooted of vSphere environment and proactively identified hardware and software upgrades. Whilst evaluating new products and recommending updates and upgrades. Managed over 500 Microsoft and Linux Virtual Machines in a development and pre-production environment.

Managed remotely hosted Citrix Virtual Desktop applications covering all technical aspects. Separated client and server network infrastructure through subnetting and VLANs securing network topology. Knowledge of Saas Infrastructure support and maintenance. Management of O365 and virtualized environment, RDS farms. Cloud management and environment’s servers, storage, networking and data center operations Fluent in Spanish and French, I bring a wealth of multifaceted skillset. PROFESSIONAL WORK EXPERIENCE

Community Health Care Center

11/2018 To December 2020

Senior System Administrator

Management of Microsoft Group Policies, VMware 5.5+, iSCSI SANS, layer3/4 network hardware such as IPS, Firepower module management center and Firewall, VoIP telephone system (Shortel).

Responsible for IT integration, planning, coordinating and leading computer related activities. Those responsibilities include Firewall management, Wi-fi management including the seamless integration of various vendors such as Dell, HP, Cisco and many others Develop and administer disaster recovery plans. Install wide range of network equipment. Keep network infrastructure up to date and secured. Write and maintain network security policies and monitor compliance. Active directory management, Network server administration. Build, configured and maintained WSUS. Research, engineer, and deploy multi-site firewall implementation in the department to support Clinic operations and provide improved network security.

Network server administration and Executed Windows migration, increasing, security, scalability and efficiency. Designed, documented and implemented IT control points. Among others prepared report of risks and mitigations processes Clay County Memorial Hospital – Wichita Falls, TX

11/2014 To 10/2018

Senior systems Administrator

Responsible for installation, configuration, operation, monitoring and maintenance of information systems hardware, software and infrastructure for Electra Hospital District. Management of Microsoft Group Policies, VMware 5.5+, iSCSI SANS, layer3/4 network hardware such as IPS and Firewall, VoIP telephone system (Shortel). Assessed the capabilities maturity state of the legacy IT infrastructure and personnel, developed and implemented an action plan for departmental improvement. Improved the perception of the IT function as evidenced through direct customer feedback and service satisfaction surveys. Manages and assists with all aspects of Data Center work, including server, networking, and working with vendors. Built and maintained the Data Center environment to provide business continuity (7 x 24) and disaster recovery Develop, gather, and leverage metrics to manage the server fleet and complex computing systems to drive automation, improvement, and performance. Performs systems management, performance and monitoring of networks Analyze existing operations and make recommendations for the improvement and development of the relevant IT systems.

Works with team to perform capacity planning for storage and IO performance. Work in close collaboration with development teams and provide technical leadership for projects related to automation of application rollout. Provide technical support, assist in the evaluation of new products and services, and may manage vendor service level agreements.

Implemented and supported remote management services for partners as well as local personnel. Active Directory management and Network Server administration. Senior System Analyst

02/2007 To 10/2014

American National Bank and Trust- Wichita Falls, TX In charge of managing data and analyzing data. Experienced System Analyst, innovative and solutions oriented Information Technology Professional. Contributing experience in all facets of IT, relationship and technical project management in the Financial industry. Server Administration and Mail Security for SMTP gateway

• Directed integration and implementation of VMware virtualization from the data center to the cloud and to mobile devices. ( Microsoft Hyper V, VMware vSphere Hypervisor 5.0, 5.1, 5.5 (ESXi))

• Cisco, Sonic Firewall administration and IPS. Active Directory, Layered Security design

• Websense Enterprise (Cisco PIX Firewall edition), Web server security, IIS and HIS

• Network threat Analysis, Administration and monitoring

• Installed patches/updates and service packs

• RSA Server maintenance and Cisco Security Agents (RSA), VPN

• Router, Switch and CCTV administration, printers/copiers/scanners

• Maintenance of Host sensor on critical servers

• Video Conferencing with High Definition bridges

• Ad-Hoc networks creation

• Design flow charts and Network diagrams

• Disaster Recovery methods and practices (ISACA)

• Antivirus Platform : McAfee, Symantec End point Security suite, Kaspersky EDUCATION

Midwestern State University College of Science/Mathematics Wichita Falls, TX - 2014-2016

MASTER’S in computer science

1999 – 2004

BACHELOR of Science in Informatics Engineering

CERTIFICATION

COURSE YEAR

SQL, NoSQL, Big Data and Project

Management

January 13, 2019

Certificate of Basic HIT Proficiency

(CBHIT)

May 28, 2017

Global Knowledge: VMware vSphere

Design& Implementation Phase

November 14, 2012

ISACA (Information Systems Audit and

Control Association)

June 2009

CISCO Systems Certificate of

Completion, Implementing

Cisco Intrusion Prevention System 6.0

(IPS).

April 04, 2008

Global knowledge: Group Policy for

2002, 2003 & XP

August 3, 2007

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