Manager Service

Swetha Sharabanna

mobile: +1-904-***-**** Email: **********@*****.***

10+ years of professional experience in Design and Development of Enterprise level applications (in Waterfall, Agile Methodologies) using Mainframe Applications in Transportation domain; some of them are highly coupled with Federal Railroad Administration (FRA) regulations involving both Operations and Billing systems.

Expertise:

Design and development of projects involving application development, migrations, and additions to existing applications using Mainframe Technologies.

Mainframe: Working experience with CICS, JCL, DB2, VSAM IMS, SERENA CHANGEMAN, File Manager, Toad Data point, IBM DEBUG TOOL, CA Tool.

Involved directly with business partners to translate business requirements into functional requirements.

Subject Matter Expert in Automated Waybilling System, ShipCSX legacy, Interline Received and Delivery Exchange, ShipCSX Diversion, Customer Oriented Processing System

Developed Mainframe programs to read the Oracle data using the new IBM Distributed Relational Database Architecture (DRDA) communications.

Developed new DB2 stored procedures to communicate with UI using the MQ services provided by the Integrated Service team.

Backend: Over 10+ years of Experience with IMS, DB2.

Troubleshooting and other issues in environments like Dev, UAT, & Prod and identifying performance bottlenecks using IBM CA Tool, Fault Analyzer.

Utilized JIRA as virtual Agile/Scrum board for defect tracking/work assignments. Utilized CHANGEMAN as version control.

Well versatile with Agile, Scrum and Kanban Methodologies.

Expertise to use ISPF/PDF, TSO, File-Aid, File-Manager, MQMon, PQEDIT, IBM DATA Studio Utilities and Command Languages.

Utilized Quality Center as defect tracking tool.

Handled Ad-hoc Queries using Toad for DATA point/QMF.

Experienced in all phases of Software Development Life cycle (SDLC) • Requirements Gathering, Functional gap analysis, Construction, Unit Testing, and Support to various Testing techniques - Integration, Quality Assurance (QA) Test, User Acceptance (UAT) Test, Regression Test, and Production support.

Strong analytical and problem solving skills.

Gather requirements effectively, anticipate project risks, and derive an accurate scope based on all information at hand.

Communicate with all project stakeholders on a regular basis.

Participate and contribute to code reviews, shared modules, reusable components and various enterprise architectural decisions.

Worked as product owner/Business Analyst for 3 months.

Education:

1)Bachelor's degree in Computer Science

Working Status/Authorization:

Green Card

PROFESSIONAL EXPERIENCE

Client : CSX Transportation FL, USA Feb 2010 –Till Date

Role : Tech Lead/Senior Developer Consultancy Company: NTT DATA INC

Design & Development of Waybilling application for CSX Transportation. This application mainly deals with creation of Shipping instruction for Railroad shipments. The application was developed using Mainframe technologies like MVS, COBOL, CICS, IMS, DB2, Web Services, MQServcies with Agile development methodologies (uses JIRA board) and Waterfall.

Responsibilities:

Interact with Business Partners to gather requirements.

Prepare the Business requirement document.

Prepare functional specification document.

Develop and modify existing CICS programs to communicate with UI using the MQ services provided by the Integrated Service team.

Modify the existing JCL’s to communicate with UI using the MQ services provided by the Integrated Service team.

Lead a team of 5 involving Mainframe/Java/Oracle programmers/Testers.

Trouble shoot issues using the IBM Debugger and Integrated service logs.

Responsible for Production Release, Troubleshoot & Address performance issues.

Utilized JIRA as virtual Agile/Scrum board for defect tracking/work assignments. Utilized CHANGEMAN as version control.

Executed major enhancements involving upgrades and developed new applications and processes.

Involved in developing new process flows and new business application systems.

Utilized the offshore team effectively by prioritizing the tasks in meeting the service level agreements.

Provided production support on ‘round-the-clock’ basis.

Executed Work requests which involve analysis, coding, testing implementation, and documentation.

Trained new resources.

Generated weekly and monthly reports and summary statistics of the Performance of the module.

Guide the team to work towards satisfying all customer requests by ensuring smooth and effective communication.

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