Customer Care Support
Resume:
Lisa Therese Anderson
Trent Hills, Ont. K0L 1L0
Tel: 905-***-****
**************@*****.***
Profile
A fully bilingual customer care professional with a strong belief in providing customer care excellence. An effective listener and communicator able to understand and interpret client needs
Skills
Fully bilingual in both official languages
Level three trained Personal Support Worker
10 plus years experience in care of seniors
Effective listening and communication skills
Strong interpersonal skills especially dealing with elderly clients
Versatile and dependable with strong work ethics
Self-motivated team player able to work equally well independently
Ready and willing to learn new tasks and added responsibility
Experience
ComForCare Home Care 2020-Present
City of Hamilton Crossing Guard 2014-2019
Heritage Green Retirement Residence 2013-2019
Arkledun Hall Retirement Residence 2000 -2010
Comcare Health Services 2000 - 2003
Personal Support Worker Housekeeper Laundry Attendant
Ensured that patient living areas were maintained in peak condition
Dietary Aid
Activated seniors to participate in programs
Supported and interacted with seniors
Worked with seniors on outdoor activities
Visited seniors in their own residences
Escorted client’s on shopping excursions
Provided company to lonely seniors
Education
Mohawk College of Applied Arts and Technology - Personal Support Worker
International Institute of Travel - Flight Attendant Training
George P Vanier SS – OSSD
WHIMIS certification
Lifeguard certified
references Available Upon request
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