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Customer Care Support

Toronto, ON, Canada
March 25, 2021

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Lisa Therese Anderson

** ***** **** *

Trent Hills, Ont. K0L 1L0

Tel: 905-***-****


A fully bilingual customer care professional with a strong belief in providing customer care excellence. An effective listener and communicator able to understand and interpret client needs


Fully bilingual in both official languages

Level three trained Personal Support Worker

10 plus years experience in care of seniors

Effective listening and communication skills

Strong interpersonal skills especially dealing with elderly clients

Versatile and dependable with strong work ethics

Self-motivated team player able to work equally well independently

Ready and willing to learn new tasks and added responsibility


ComForCare Home Care 2020-Present

City of Hamilton Crossing Guard 2014-2019

Heritage Green Retirement Residence 2013-2019

Arkledun Hall Retirement Residence 2000 -2010

Comcare Health Services 2000 - 2003

Personal Support Worker Housekeeper Laundry Attendant

Ensured that patient living areas were maintained in peak condition

Dietary Aid

Activated seniors to participate in programs

Supported and interacted with seniors

Worked with seniors on outdoor activities

Visited seniors in their own residences

Escorted client’s on shopping excursions

Provided company to lonely seniors


Mohawk College of Applied Arts and Technology - Personal Support Worker

International Institute of Travel - Flight Attendant Training

George P Vanier SS – OSSD

WHIMIS certification

Lifeguard certified

references Available Upon request

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