Office Service

Desi Alcantara

Round Rock, TX *****

*************@*****.***

661-***-****

College graduate of psychology who has completed coursework in child psychology and behavioral psychology. Possess a strong work ethic and interpersonal skills. Fluent both in English and Spanish vast amount of experience in Case management and Consumer Service. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Office counselor

Teacher Retirement System of Texas - Austin, TX

Present

Manage and inform member of benefits and health insurance. Inform members of retirement options as well as severing employment. Detail members of insurance options and give detailed presentations to audience of members about their accounts and their benefits both in English and Spanish Consumer Service Coordinator

North Los Angeles County Regional Center

May 2017 to November 2017

• Draft a one to three year "blueprint" of the individuals needs and requested services called an Individual Program Plan(IPP).

• Evaluates an individual to see if they are eligible for Regional Center services.

• Assistance accessing community resources or entitlements such as SSI

• Find general resources for clients to meet their needs Community Coordinator

Integra Service

2016 to 2017

connect

• Reconnected Homeless and underprivileged to their primary care provider

• Scheduled appointments with primary care provider

• Go to door to door to members homes and convince them to schedule appointment with physician ABA technician

Behavioral Health clinic

2015 to 2016

• Teach children with Autism basic life skills using Applied behavioral techniques

• Teach parents how to apply teachings learned by the client

• Maintain a documented log book of progression of each client Case Manager and Community Based Rehabilitation Service specialist Community Outreach

2014 to 2015

counseling.

• Teach clients with psychological disorders to be self sufficient.

• Assist clients with therapeutic techniques

• Work in conjunction with therapist and psychiatrist to relay information about clients. Education

Bachelor of Arts in Psychology

Boise State University - Boise, ID

2016

Skills

• Excel (4 years)

• Microsoft office (4 years)

• MS OFFICE (4 years)

• PowerPoint (4 years)

• Case Management (3 years)

• Counseling (2 years)

• problem solving (4 years)

• Documentation (4 years)

• Management (4 years)

• Door-to-Door Experience

• Applied Behavior Analysis

• Autism Experience

• Behavioral Therapy

• Social Work

• Crisis Intervention

• Individual / Group Counseling

• Addiction Counseling

• Public speaking

• Interviewing

• Spanish

• Project management

• English

Languages

• Spanish - Expert

Certifications and Licenses

Driver's License

Additional Information

Skills highlights

• Microsoft office, Excel, PowerPoint

• Apple Software

• Collaborative team member

• Issue resolution

• Superior communication skills

• Knowledge of Group and Organizational behavior

Contact this candidate