Office Assistant
Resume:
Kiranpreet Kaur Kaler
***********@*****.***
Office Administration, HR and Customer Service Specialist
Excellent customer service skills with proven track record dealing with applicants and business owners.
Proficient in computer programs and various software such as Microsoft Office (Word, Excel, PowerPoint, Outlook, Project), Trello, Dayforce and Workday.
An expert in inbound/outbound communication, able to assist via email or a phone call regarding the relevant inquiries and searches.
Outstanding problem-solving and analytical skills and ability to pay attention to details while maintaining efficiency.
Proficiency in multi-tasking, effectively prioritizing tasks according to importance and urgency.
Performs clerical functions with ease which includes; encoding, answering phone calls, routing calls to appropriate personnel, emails, faxing, photocopying.
Expert in professional correspondence, managing agendas and presentations for meetings.
Data organizing specialist who accurately maintains detailed records, generate reports, coordinate meetings, and multitasking within fast-paced atmospheres.
Employment History
HR Executive and Office Administrator October 2019 - Present
Pathfinder Staffing Inc
Brampton, ON
Supports company operations by maintaining office systems and supervising staff.
Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.
Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
Designs and implements office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments.
Completes operational requirements by scheduling and assigning employees and following up on work results.
Keeps management informed by reviewing and analyzing special reports, summarizing information, and identifying trends.
Maintains company talent pool by recruiting, selecting, orienting, and training employees.
Maintains talent pool job results by coaching, counseling, and disciplining employees, and planning, monitoring, and appraising job results.
Office Assistant October 2018- October 2019
Pathfinder staffing Inc.
Kitchener, ON
Welcomed and greeted all visitors; screened calls; directed to appropriate staff; opened all incoming mail and distributed to recipients.
Accurately maintain detail records and generate reports for employee's work schedule, budget and benefits.
Plan office services such as forms, maintenance, security systems and supplies.
Ensure work priorities, provide instructions to the employees and make sure that they are following the correct procedure.
Electronically saved all required job documents such as work authorization form, contracts and all employees signed documents for company's record.
Conduct detailed analysis and emphasis on administrative operations related to contracting and project planning.
Develop employee - schedule, budget, benefit and performance reports.
Outstanding team player skills while having experience in leading various projects.
Engage with employees in a friendly and professional manner while listening to their concerns.
Education
Mobile solutions development Jan 2017 – April 2018
Conestoga College, Kitchener, ON
Computer Science Engineering July 2011- April 2015
Punjab Technical University, India
References:
References will be furnished upon request.
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