Salesforce Data
Resume:
Shree
SUMMARY:
• Experience in IT involving Salesforce Administration, implementation, Development, Testing and Production Support of Salesforce.com CRM.
•Salesforce Certified Administartor.
•Experience in design, development, testing and implementation of applications in Salesforce lighting, using Aura framework. Developed multiple custom lightning applications and components using html, JavaScript, SLDS and apex (server-side controller).
•Developed lightning record pages, App pages, home pages and lightning Applications using Lightning App Builder and activated for different record types and profiles per business needs.
•Experience working with Case Management, Email-To-Case, Web-To-Case and Support Processes.Used Jira to synchronize between Salesforce automatically created Salesforce cases from Jira.
•Experience with SOQL, SOSL queries and DML operations for data manipulation on custom and standard objects such as Account, Contact, Opportunity, Case and Lead.
•Extensively worked on creating Custom Objects, custom fields (picklist, formula etc.,), page layouts, compact layouts, Tabs, record types, list views, related lists, custom settings, custom labels, static resources, email templates, email alerts etc.
•Worked on setting up of OWD (org wide defaults) for standard and custom objects and setting up of Profiles, permission sets, Roles, sharing rules, public groups, queues, company profile, Network access (IP Whitelisting).
•Good experience in creating or customizing applications to match changing business needs.
•Created and deployed Report folders, Reports (Tabular, summary and Matrix reports) and dashboards using salesforce.com platform for business leaders.
•Worked with Java development team in Agile Environment to build and support current dashboards and portals.
•Worked on various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Lead.
•Worked on data import and export activities using Import Wizard and Data Loader for insert, update and delete.
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TECHNICAL SKILLS :
Salesforce Technologies
Salesforce CRM, Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force Pages, Lightning Components, Workflow Rules & Approval Process, Process Builder, Validation Rules, Assignment Rules, Reports, Dashboards, Sharing Rules, Chatter, Dashboards, Analytic Snapshots, Custom Objects, Custom Fields, Case Management, Test Classes, Assignment Rules, Escalation Rules, Apex Web Services, Import Wizard, OMNI Channel
Salesforce Tools
Eclipse,Force.com Data Loader, Force.com Connect for Outlook, Force.com Platform (Sandbox, and Production)
Databases
SOQL, SOSL
Languages
Apex,HTML,SQL, CSS, XML
Operating Systems
Windows NT/2000/XP/Vista, Windows Server 2000/2003/2008, Linux, Unix
WORK EXPERIENCE:
BCBS, Little Rock, Arkansas Sept 2019 to Current
Salesforce Admin
Project Summary:
Extending the life insurance platform: Add functionality of sales staff (Build with Visualforce pages). Implementation for the product quality control and service management platform of manufacturing company. RFQ response and demo environment building for the product quality control and service management platform of manufacturing company.
Responsibilities:
Worked on SRS Document, analyze requirements and define solution based on Salesforce.com functionality.
Created various Profiles, Roles, Page Layouts and configured the Permissions based on the Organization hierarchy requirements.
Designed and deployed Custom tabs, validation rules, and Approval Processes.
Worked on migrating applications from classic to lightning and training users.
Followed Agile Methodology and as a process attended Daily Scrum Meetings, Retrospective Meetings, Sprint Planning Sessions and Backlog Grooming Sections.
Created email templates and inbound emails using Visual Force for clients and customers. Handled various support issues and defects on day-to-day basis and updated JIRA
Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities.
Customized the Dashboards to track usage for productivity and performance of business centers and their sales teams.
Salesforce customization and configuration on Lightening.
Configured Custom Objects, Formula Fields, Validation Rules, Assignment Rules, Workflow
Configured List Views, Custom Reports & Dashboard.
Enabled Chatter for the Organization and to effectively communicate with the users in the Organization
Created Custom Objects and defined lookup, Many to Many relationship and master-detail relationships on the objects and created junction objects to establish many-to-many relationship among objects.
Created various profiles and configured the permissions based on the organizational hierarchy requirements.
Explore Salesforce and Google integrations for marketing, sales, analytics, and productivity.
Designed Validation Rules along with Roll-Up Summary Fields to maintain data quantity and data consistency.
Environment:Saleforce.complatform,Lightning Experience, Apex Language, VisualForce (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Eclipse IDE Plug-in, Windows
Wells Fargo, June 2019 – July 2020
Charlotte, NC
Role: Web Developer
CCAS (Customer credit Alert services) is an enterprise application that hosts all the web services related to Transactions like Alert Services, Fraud Alerts Management, Managing the team alert for company credit card and individual credit card alert Management etc.
Responsibilities:
Design, develop and test HTML5, CSS3, Bootstrap, JavaScript and React JS that meets accessibility and web browser standards for the website.
Maintained states in the stores and dispatched the actions using redux.
Used Middleware, Redux-Promise in application to retrieve data from Back-End and to also perform RESTFUL services.
Used JIRA as the bug tracking system to track and maintain the history of bugs/issues on an everyday basis.
Extensively used debugging tools such as Firebug and IE Dev tools to investigate the issues and fix the bugs.
Experience in Node environment using Node.js, NPM.
Good Experience in Bug tracking tools like JIRA, HP Quality Center and Bugzilla.
Accurately estimate software development, testing, deployment and conversion time-frames
Worked on deploying project on Web Sphere server.
Involved in writing application level code to interact with APIs, Restful Web Services using AJAX, JSON.
Worked with Database Administrators to solve the problems generated while creating tables for application.
Used Oracle 10g as a DB Server and involved in writing stored procedures and SQL statements for data retrieve.
Debugging application/system errors on development, QA and production systems;
Environment: Node.js, NPM, webservice development, HTML, CSS, JavaScript, React JS, REST web services, Weblogic server, JIRA, HP Quality Center, AJAX, JSON, redux, HP ALM.
JPMorgan Chase, Jan 2018 – May 2018
Dallas, Tx
Role: Java Developer
Chase customers now have broader access to an easy, safe and fast way to pay other individuals through the ZelleSM network. When Chase customers use Chase’s person-to-person payments functionality, they’ll automatically see Chase QuickPay® with Zelle.
Responsibilities:
Building a service using Micro services architectural pattern using Spring-boot.
Participated in design discussion of the application architecture and provided implementation ideas using Spring REST.
Designed and Developed Representational state transfer (REST) based services using Spring REST and deployed them on application server.
Developed event based Messaging architecture by implementing Apache Kafka and publish the information to other downstream systems.
Worked extensively on NO-SQL database Cassandra and also implemented Spring persistence framework for Cassandra operations.
Working with IDE's such as Eclipse, IntelliJ.
Verify system logic by unit testing with Junit and debugging during development and QA Cycles
Ensure quality, security and compliance requirements are met.
Work within our existing frameworks, but help improve them by staying current with rules engine, J2EE development, and architecture and database technologies to constantly improve software quality, efficiency and ease of use.
Accurately estimate software development, testing, deployment and conversion time-frames
Worked on deploying project on GAIA server.
Developed Hibernate mapping configuration files to provide the relation between Java objects and database tables.
Built project using Maven build scripts.
Environment: Java 1.8, J2EE, XML, Spring Boot, JSON, REST, SOAP Webservies, Jira, Jules, Bit Bucket, Git, Maven, Intellij, Design patterns, Web services, UML, Junit, Cucumber, Agile, JBoss, JQuery, My SQL.
Wells Fargo, July 2016 – Dec 2017
Charlotte, NC
Role: Java/J2ee Developer
Transaction Management Service (TMS) is an enterprise application that hosts all the web services related to Transactions like Balance inquiry, Debit Transaction, Credit Transaction and Web ATM applying on different types of Account like Retail account etc.
Responsibilities:
Closely partnering with Business Analysts and Developers on application definition, design, development, integration, testing, and support of reliable and reusable Java software solutions.
Used spring framework configuration files to manage objects and to achieve dependency injection.
Verify system logic by unit testing and debugging during development and QA
cycles
Work with QA teams to conduct integrated (application and database) stress testing, performance analysis and tuning.
Ensure quality, security and compliance requirements are met.
Work within our existing frameworks, but help improve them by staying current with rules engine, J2EE development, architecture and database technologies to constantly improve software quality, efficiency and ease of use.
Accurately estimate software development, testing, deployment and conversion time-frames
Worked on deploying project on Web Sphere server.
Built project using Ant build scripts.
Worked with Database Administrators to solve the problems generated while creating tables for application.
Used Oracle 10g as a DB Server and involved in writing stored procedures and SQL statements for data retrieve.
Debugging application/system errors on development, QA and production systems;
Developed Unit testing in requests in Soap UI.
This required full scale development using Java/ Spring/ WebSphere. Implementing all phases of the development from conducting initial design with Business Requirements to full scale implementation.
Environment: Java 1.7, J2EE webservice development, XML, XSD, WSDL, Schemas, Soap-UI, Oracle, Spring-ws, Soap, Websphere, Ant, Pac2000, Putty, IBM RAD, SCM Harvest, HP ALM, XML Spy.
USAA, Oct 2015 – June 2016
Plano, TX
Role: Java/J2EE Developer
The United Services Automobile Association (USAA) is a Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance regulated reciprocal inter-insurance exchange and subsidiaries offering banking, investing, and insurance to people and families that serve, or served, in the United States military.
Responsibilities:
Developed UI using HTML, JavaScript, JQuery, CSS, JSF for interactive cross browser functionality and complex user interface.
Used spring framework configuration files to manage objects and to achieve dependency injection.
Worked with JSP, Spring to create UI and integrating MVC.
Created Junit test cases, summary reports and status reports.
Used JDBC for Querying data from the database.
Worked with Database Administrators to solve the problems generated while creating tables for application.
Used Document to manage the structured and unstructured content.
Worked on deploying project on Web Sphere server.
Used Oracle 10g as a DB Server and involved in writing stored procedures and SQL statements for data retrieve.
Built project using Apache Maven build scripts.
This required full scale development using Java/Spring/WebSphere. Implementing all phases of the development from conducting initial design with Business Requirements to full scale implementation.
Environment: Java 1.5, Spring MVC, Ajax, JSP, Spring Batch, XML, XSL, XSD, XHTML, JPA, Oracle10g, SQL, Derby DB, Spring-ws, HTML, JSP, CSS, JavaScript, JQuery, WebSphere, Maven2, JUnit, SVN.
INFOTECH ENTERPRISES LIMITED Aug 2012 – Oct 2014
Hyderabad, India
Role: Java/J2EE Developer
Infotech Enterprises is a company focussed on engineering, networks and operations. The process of determining the new identity, bearing connotations to the words client and science, while inept referencing Infotech Enterprises, involved various brand specialists.
Responsibilities:
Involved in meeting with business to gather requirements.
Analyzing application requirements, creating low level design and developing the proposed solution using Core Java, Spring MVC, J2EE and WebSphere.
Used Object-oriented development techniques such as UML for designing Use case, Sequence, Activity and Class and Object diagrams.
Designed and developed the application based on Spring MVC framework.
Developed Restful web services to access centralized data from another application.
Created HTML, CSS pages for Presentation Layer.
Deployed the Enterprise Java Beans in WebSphere App Server.
Developed extensive client side validations scripts using Java Script.
Used JAXB/DOM to process XML messages.
Wrote batch jobs for loading data from CSV files into database.
Involved in designing test plans, test cases and overall Unit. Responsible for the design and development of the application framework.
Designed and Developed UI's using JSP by following MVC architecture and Spring Framework.
The views are programmed using JSP pages.
Model is a combination of EJB and Java classes and web implementation controllers are Servlets.
Have used Apache Tomcat Application server to execute Java Servlet page and render web page that include coding.
Used EJB for server side transactions
Used JavaScript for client side validations. Used JUnit for unit testing of the system and Log4J for logging.
Swing components should be updated directly only in the context of callback methods invoked from the event dispatch thread.
Environment:- Java, Servlets, JSP, HTML, XML, Design patterns, Network Topologies, Web services, UML, Water Fall Model, Selenium, JQuery, My SQL, Web logic server 12c(12.1.1).
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