Sylvia Urrea

**** *. ****** *******, #***

Lewisville, TX 75077

Cell: 214-***-****

E-mail: adk60d@r.postjobfree.com

Employment Objective:

To secure a challenging position with growth and expand experience and skills.

Experience: Garden Ridge Preparatory School – Lewisville, TX

2011-Present

Assistant Teacher to 3 year old Lead Teacher (hrly $12.00)

To provide nourishing and safe environment

To teach academics by following the curriculum

Prepare Spring and Fall Assessments

Communicate with parents and/or guardians

Assist with Summer field trips

To handle transportation for public schools

Experience: Dynamex Inc – Dallas, TX

2000-2009

Chemical Analyst Coordinator to SPL Coordinator (hrly $17.73)

To handle inbound and outbound calls

To demonstrate a positive and proactive role

Prepare each coordinator for the next level

Assisting the engineers with service calls

To monitor and account for the inventory for each region

Handle escalated calls and provide resolutions

Research feedback issues

To track daily production from the department

Maintain attendance files

Provide updated changes, new processes, and tools for each coordinator to be capable of providing the highest and best level of customer service

To assist the department manager in other task as required

Experience: Protection One – Irving, TX

1997-1999

Customer Service Rep to Customer Service Team Lead (salary $1350)

Guide and coach the representatives to prepare for growth

Maintain teamwork and daily reports on each customer service representative

Handle escalated call to solve customer’s concerns and answer questions

Administrative duties

Experience: International Capital Inc – Farmers Branch, TX

1995-1997

Receptionist/Administrative Assisting to Accounting (hrly $10.50)

Answer multi-lines phone system

Prepare incoming/outgoing mail

Keep inventory of all office supplies

Type correspondence letters

Maintain billing for various clients and collect payments

Strengths: Quick learner. Positive attitude. Strong problem solving and communication skills. Highly organized. Very conscientious and reliable. Dedicated and loyal. Love children of all ages. Very nourishing. High School Diploma and CDA

Sylvia Urrea

1402 N. Valley Parkway, #503

Lewisville, TX 75077

Cell: 214-***-****

Dear Sir/Ms:

I am interested in applying for a position with your company. Please consider this letter and accompanying resume to be my application.

It is my hope that you will find my listed experience to fit within the parameters that you have established for a position. With my work related experience and dedication, I feel that my contributions can be of great benefits to your company.

Thank you for taking some of your valuable time to review this material. I look forward to hearing from you regarding a position. Again, thank you for your time and consideration.

Thank you,

Sylvia Urrea

References for Sylvia Urrea

Dava Wilson

405-***-**** (Cell)

Business and Personal Reference

Anesha Johnson

469-***-**** (Cell)

Business and Personal Reference

Denise Breidenich

469-***-**** (Cell)

Personal Reference

Dala Whipper

214-***-**** (Cell)

Business and Personal Reference

Chelsea Sherwin

469-***-**** (Cell)

Business and Personal Reference

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