Customer Service Assistant
Resume:
Selina Jennifer
Paige Harding
Fort Mill, SC 29708
(737) -843-8179
***************@*****.***
EXPERIENCE
Domino’s, Lago Vista, TX— Assistant Manager
March 2018 - August 2019
- Hired sta
-Filed paperwork
-Identified cost control
-Managed cash control
-Monitored food managements
- Followed Perfect Image and adhered to standards as well as making sure others adhered
- Presented Excellent Customer Service
-Arrived punctually
-Managed store cleanliness
-Pushed Marketing
-Help increase profitability
H-E-B Grocery, Cedar Park, TX— Cashier
August 2019 - August 2020
- Worked in a fast-paced environment while keeping the Customer in mind
– Dependable
– Provided superior customer service, and constantly looked for ways to go above and beyond what Customers expect
–Provided answers to product-related questions for customers, and o ered additional or alternative products and services if needed
– Processed customer transactions of goods and services
– Collected cash, check, or charge payment from customer and made change for cash transactions
– Weighed items, bags merchandise, and redeemed food stamps and promotional coupons
– Monitored and managed potential front-end shrink
– Performed Customer Service Assistant duties frequently
– Exercised a Courteous, energetic, and helpful attitude
– Showed Precision in scanning and, keying while paying attention to detail
– Worked well with others
SKILLS
-Active listening
-Communication
-Computer skills
-Customer service
-Interpersonal skills
-Leadership
-Management skills
-Problem-solving
-Time management
-Transferable skills
AWARDS
Best Assistant Manager-
Domino’s recognized me as
their best assistant manager
out of three stores after a
series of competitions.
Top sales booster-Dominos
awarded me with this when
we had an upsell competition
and I svery other
representative on our team.
Fastest Cashier- H-E-B
awarded me with this when
my items per minute averaged
a 51, outranking 65 other
cashiers.
LANGUAGES
-English
– Worked excellent with Customers and, stayed attentive to their needs
– Consistently stood, and performed fine motor movements for long periods of time
– Received Constant exposure to cold, hot, loud and, wet conditions
– Demonstrated the ability to lift 35 lbs, and manage in excess of 35 lbs Contour Products, Charlotte, NC — Warehouse Associate August 2020 - February 2021
-Welcomed delivery trucks
-Received and tracked shipments
-Embarked merchandise in delivery trucks using appropriate tools
-Accommodated and carefully handled fragile merchandise
-Tracked and documented exact shipment arrival and departure times
-Tagged and labeled merchandise
-Labeled and stockpiled merchandise according to size, shape, and type.
-Boxed, wrapped and packed merchandise in accordance with relevant procedures and standards
-Prepared all orders for shipment
-Recorded and managed all impaired or damaged merchandise items
-Operated adequate merchandise management tools (forklift)
-Entered data in inventory and logistics software programs EDUCATION
Lago Vista High School, Lago Vista, TX— Diploma
August 2016 - May 2020
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