Engineer Office

ANKITA DEB

Mobile: +91-842*******

E-Mail: ***.********@*****.***

Address: Bangalore

Achievement-driven professional, targeting challenging assignments in Project Management / Assurance & testing with a growth-oriented organisation in IT industry

CORE C O M P E T E N C I E S

• Managed QA resources for ensuring timely project completion; developed quality standards through participating in the initial software development stages; validated and enhanced the existing QA plan and strategy

• Implemented best practices for enhancing the performance of the team and maintaining pace with the current technological change and development

• Received Star Performer award and Client appreciation for availability and outstanding contribution to the project.

• Having 3.3 years of experience in the areas of Oracle SQL based applications using Oracle 11g, 10 g SQL Technologies under Windows 7 Environment and involved in Development of the applications through Oracle using SQL created Tables and SQL Queries.

• 8 months of experience in Applications - Microsoft Office, Active Directory, platform (Windows, AWS VDI, VPN & Citrix)

• Mapping requirements as well as providing them best solutions involving definition of scope of project & finalization of project requirements

• Understanding client needs, requirements, and expectations and devising solutions accordingly. ORGANIZATIONAL EXPERIENCE

Work Experience:

Application Support Engineer

Onwards eService’s Limited.

03/2017 - 06/2018

Roles and Responsibilities

• Handling issues related to application on Windows platform, with MYSQL as database. Java 6 used for developing the User Interface, with Apache Tomcat.

• SQL query firing as per the requirement.

• Reporting, Assessing and Auditing the tickets generated the previous day with peers.

• Java Error Handling, Hands on SQL query execution.

• Database Backup, Database Porting, maintaining new and existing databases.

• Application Installation and Configuration in mobile.

• Report preparation.

• Involve in monthly review meeting with other team members.

• Providing KT to the new resources and making them aware of their roles and responsibilities.

• Worked on defects raised by Clients and modified existing program logic based on the requirement.

Application Support Engineer - QA

06/2018 – 06/2020

Roles and Responsibilities

• Test planning and design. Effort estimation. Identified, documented, and reported bugs.

• Demonstrated methodical, detailed-oriented, and thorough approach to all assignments while adhering to compressed timelines and consistently recognized for problem- solving and analytical skills.

• Worked Collaboratively with QA, development and business groups to complete comprehensive testing on major releases.

• Automation scripts development and maintenance.

Technical Engineer

DXC Technology

06/2020 - Present

Roles and Responsibilities

• Test planning, design, and estimation. Regression, smoke, sanity and UAT Testing. Defect logging & tracking. Kanban board.

• Validate, verify, communicate, and resolve software issues carefully and thoroughly documented testing to maximize return on investment (ROI) for IT initiatives.

• Test configuration, distribution, and execution.

• Handling application and technical issues of MS office, SCCM, VPN, AirWatch MDM, Shared drives, Servers, DB’s, Admin Accounts, Group mailboxes, Distribution lists, Generic Mailboxes, Active directory

• Manage and customize office 365 including word, excel, one note, skype for business, Outlook, power point and Microsoft access.

• Knowledge of networking concepts such as OSI Model, TCP/IP, UDP, DNS, DHCP etc.

• Web automation scripting and maintenance.

IT SKILLS

Databases: SQL, MySQL 5.7, SQLYog 7.3, Oracle 10g XE Applications: Microsoft Office, Active Directory (User and Group accounts) Tools: Selenium, Core Java, Maven, Git, Eclipse, JIRA, HPSM 9.33 & Snow. Platforms: Windows, AWS VDI, VPN & Citrix

Operating Systems: Windows 7, 8 & 10

AREAS OF INTEREST

• Core JAVA

• Selenium

• Networking

• Oracle Sql.

• Power BI

• Active directory & AirWatch MDM

• O365

A C ADEMIC D ETAILS

• Graduation – B.Tech in Information Technology, Techno India, Kolkata, West Bengal

• Diploma – (Computer Science) Women’s Polytechnic, Agartala, Tripura

• Secondary Education – 10thSt. BVP H.S school, Agartala, Tripura Training and Certifications: Oracle SQL, Software Testing(Selenium) & Core Java PERSONAL DETAILS

Date of Birth: 16th November 1992

Languages Known: English, Hindi and Bengali.

I do hereby declare that the information furnished above is true, complete and correct to the best of my knowledge and belief.

Place: Bangalore Ankita Deb

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