Manager Program and Engineer in Audio Visual & collaborative workforce
Resume:
Brian Miller
Expert experience and dedication to service projects, programs and products
San Francisco County, CA
**************@*****.***
Summary: Specialist and Technical Manager with strong troubleshooting successes; proudly offering organizations solid management and support in technical challenges. I have strong and practiced troubleshooting skills, industry certifications, and I am security trained. Self-Motivated to elevate the game to the next level of performance.
Willing to relocate to: Novato, CA - Santa Rosa, CA - Vallejo, CA Authorized to work in the US for any employer
Work Experience
Keysight Technical Expert and Sonoma County IT Analysis Sonoma County - Santa Rosa, CA
October 2019 to March 2021
Keysight, Product Marketing Manager– Signal Group, Process Product WDO Santa Rosa, CA 2019 to 2020 May
The direction of Cellular 5G NR Infrastructure test deliverables to Telecom customer(s)
• Optimize the business interface’s effectiveness with Engineering New Product development o Infrastructure modernization, Keysight network and signal analyzers use, Yellowstone systems upgrades
o Lean process improvement to address reverse flow and test duration in queue Subsequently placed by Apple One at County of Sonoma Complex distributed and mobile infrastructure installation, maintenance and repair IT Program Manager
Gilead - San Francisco, CA
January 2018 to September 2019
The direction of IT Infrastructure deliverables to Pharma/Medical customer(s)
• Optimize the business interface's effectiveness with Dimension Data o Infrastructure modernization and Unified Communications, IVS and Monitoring systems upgrades o Dark fiber planning, Cisco R/S lifecycle refresh, Aruba update to Cisco Wireless, PA firewall, Fireeye, and Sourcefire
Technical Program Manager
Harris Corporation - San Francisco, CA
2016 to 2017
Senior Lead Technical Program Manager and Network Test Director The direction of Radio and IT $103M Infrastructure deliverables to Municipal/County customer(s) 4G LTE DAS
• Directed and planned the testing of the wireless and optical network to meet contractual requirements o Concluded Phase II of the project with facilities and rail coverage of over 98% enabling Harris obtained the contract status of substantial completion and lobbied for the suspension of liquidated damages Previously placed by at Roden and Fields for multiple similar build outs, MS AD, Okta SSO at the Enterprise level.
Sr. Program Manager
Cisco Corporation - Milpitas, CA
2012 to 2015
• Manage all projects for the standardized product, design, installation, and optimization
• Contain costs for FTE, contract, partner employees.
• Plan and negotiate affiliated company performance.
• Upgrade UC Finesse, Turrets, UCS servers, Contact Center, PICS and Radio components of a High Availability LMR network for emergency service levels and critical life level performance,
• Scrum managed and administrated WebEx application engineering development of corporate collaboration tool industry.
• Administration and leadership for all cross-functional teams that are developing both cloud and client software (SDLC) or are supporting go-to-market release processes.
• Formulate and define scope and objectives, Monitor the project from initiation through delivery and closure. Create a communication plan
• Maintenance of the project data in the Project Portfolio database.
• Participate in issue and risk management identification and resolution.
• Mitigated identified risks to program schedules, firmware/software, and integration planning with the rapid engagement of the Product Owners. Successfully ensured that engineering requirement definitions (user stories) are tracking to program delivery and verification milestones. Develop new product introduction protocols.
• Executed agile commit process disciplines in the areas of quality communications, human resources, cost, procurement, risk, and change management.
• Deployed IPv4/6 dual addressing, sub-netting, VLANs, tunnels, and virtualization. Cisco Nexus Series with fiber optic interconnect
Previously implemented UC technologies at Allianz worldwide Datacenter consolidation and security updates representing Firemans Fund
Implemented Cisco technologies at Copart
Program Manager
Microsoft - Mountain View, CA
2009 to 2011
• Administered several multi-disciplinary full-time and contract engineering teams in the consumer electronics industry. Administered leadership for all teams that were developing innovative CMOS wireless transceiver and its software code (SDLC) development processes.
• Developed Proof of Concept (POC) devices and bring-up-board for each variant of the chip's evolution concept to production. Evolve from POC to a new product introduction & go to market scenario. For Laser sources, photodetectors and free space propagation.
• Supply chain improvements, including the Taiwanese CMOS chip fab partner.
• Successfully ensure that engineering requirement definitions are tracking for projects and program delivery and verification milestones.
The Previous 10 years of specialized in Full-time Employment with Top tier technology in Marketing Roles: Telecom SME for Carrier Networks at Fiber equipment and manufacturers and operations: Customer Product Manager Wireless Access Data Networks Ericsson
2006 to 2008
o Leading technical partnerships with Industry segment customers to support their technology turn-on/ bring-up
o Creating and functional personal relationships with trusted customers - Lab operations contacts o Preparing and conducting technical presentations and leading feature discussions with customers o Chasing and driving pre-sales and post-sales marketing activities/collaterals Product and Program Manager Fiber Optic Access Networks Nokia
2005 to 2005
o Translate high-level customer needs into overall Projects and set of phased deliverables. o Define an agreed-upon customer project based on objectives, time, scope and cost among the project manager and sponsors (with input from stakeholders) o Acquiring technical resources for pre-sales and delivery activities Bottom Line
• Experience with large enterprise IP networks and related networking equipment.
• Good knowledge of video conferencing hardware and ITU standards (i.e. H.320, H.323, H.264, and SIP).
• AMX, Crestron or Extron control system knowledge
• Certification(s) in Cisco switches - media gateways - routers, Cisco Telepresence / Tandberg Video equipment, etc,
• Polycom, Radvision, MCSE.
• Experience working with or in large corporations. Education
Postgraduate Classes in Networking and Protocols
MIT - Cambridge, MA
Bachelor's in Physics
The University of California at Los Angeles - Westwood, CA Bachelors of Science in IT Program of Studies
Salem International University - Salem, WV
Masters of Science degree in Business Management
Lesley University - Cambridge, MA
Skills
• Outstanding supplier relationship skills, supply chain trained and practiced
• Extensive background in public and private partnerships, global experience EMEA, APAC
• Legal understanding of contracts, SOW, RFx process, and continuous improvement metrics
• Experience with troubleshooting, Holder of electronic and software patents
• Deep Technical support qualifications on the infrastructure of ISPs Comcast, Sonic, and Charter, etc.
• Proto/Pilot to NPI ramp up Production (local and offshore)
• Sales Channels technical wins
• Technical design background as an engineer
• Carrier Operations experience
• Six Sigma methods, Green Belts Cert
• Lean re-engineering trained, Kanban
• Customer Relationship soft skills
• Consulting solutions focused on selling
• Cross-functional team building
• Agile and Scrum excellence
• International business team creation
• Budget and finance expertise
• Fiber and Lasers networks technical chops
• ITIL v3 Foundation, Scrum/Agile leadership
• Rapid Results via accurate troubleshooting of technical problems
• Problem identification and categorization experience. University Educational Highlights:
• LAN
• Network Firewalls
• TCP/IP
• Virtualization
• DNS
• VMWare
• SDLC
• WAN
• Operating Systems
• Visio
• DHCP
• VoIP
• SQL
• System Administration
• Network Support
• Disaster Recovery
• Microsoft Windows
• Cloud Computing
• Computer literacy
• Active Directory
• Azure
• Load Balancing
• Help Desk
• Remote Access Software
• Network Administration
• Microsoft Exchange
• Microsoft Windows Server
• Project management
• IT
• Microsoft Excel
• Microsoft Project
• IT project management
• Leadership
• Supervising experience
• Marketing
• Microsoft Word
• Microsoft Powerpoint
• Manufacturing
• English
• Linux
• VPN
Languages
• English - Fluent
Military Service
Branch: USMC
Rank: Yes
Awards
Chairman’s award for yearly contribution to the company goals Certifications and Licenses
Secret Clearance
Top Secret Clearance
Assessments
Cognitive Ability — Expert
April 2019
Measures a candidate's ability to combine pieces of information to form general rules or conclusions. Full results: Expert
Spreadsheets with Microsoft Excel — Highly Proficient April 2019
Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.
Full results: Highly Proficient
Analyzing data — Expert
December 2020
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Expert
Project timeline management — Highly Proficient
January 2021
Prioritizing and allocating time to effectively achieve project deliverables Full results: Highly Proficient
Project management skills: Budgeting — Highly Proficient March 2021
Managing project budgets by appropriately allocating and monitoring financial resources Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Groups
IEEE senior member
Present
Patents
Two (#44444444)
Publications
Masters Thesis
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