Customer Service Store

CASSANDRA RIVERA

*** ********* ***** **, ********* GA, 30549 · 631-***-****

********@*****.*** ·

EXPERIENCE

**-**-****-********* *******

CREAM AND SHUGA COFFEE HOUSE

Cut up lettuce and chicken, prep cream cheese and salad dressing cups. Prep sauce bottles, cook bacon, make cream cheese and pimiento cheese, wash dishes, slice ham and turkey, clean prep room

05/21/2019 – 10/08/2019

CASHIER, BEST MARKET

Rang up groceries, bagged groceries, cleaned front/ register areas, scanned/ entered coupons, weighed vegetables and fruits on scale

10/20/2016 – 10/20/2018

MAIN CASHIER, Rite Aid

Rang up customer purchases, stocked shelves, straighten shelves, cleaned front of store, answered phones, used phones to page staff, unpack truck, sign customers up for store card, rain checks

06/09/2015-10/14/2016

Drive thru Cashier, Taco Bell

Took orders, rang up customers, gave back change, answered phone, cleaned bathrooms, took out garbage

05/11/2006-09/10/2011

Main Cashier, Rite Aid

Rang up purchases, pos system, gave back change, Western Union, money orders, answered phones, transfer phones, page staff using phones, clean front of store, sign customers up for store card, rain checks, stock shelves, unpack truck, floor displays, price changes, zero counts, damages, store sale signs, planograms, straightened shelves, cleaned register area, got carts in parking lot

Received Smile and Raptar award for customer service/ employee of the quarter

EDUCATION

03/2019-03/2020

TRAVEL AGENT CAREER DIPLOMA, Ashworth College

87=B+ GPA, know how to use GDS, learned about hospitality industry, PNRs, How to make a hotel Reservation using GDS

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