Data Network

Joshua Andre

Cellular: 909-***-**** **** Greenscape Dr Apt #F Florence, KY 41042 ***********@*****.*** Customer Service/Support: Ability to create interpersonal relationships with customers and clients in a business environment. Whether they are on site or remote. Organization: Compartmentalizing products and tasks to be able to be found and completed in rapid succession.

Software: Office 365, Adobe Creative Cloud, Log me In Rescue, Ring Central, Putty, Symantec, Cyberquery, Soft Co Invoices, Camtasia, IntelliPDF Bates Stamp, Zoom, Virtual Box Network Security: Configuring firewalls, VPN’s, Network intrusion devices Networking: Configuring IP addresses, configuring routers, and ability to create samba and apache servers. As well as managing Active Directory and DHCP. Have also activated connection on a IDF. Database Design: Create SQL databases, as well as manage data within them, and creation of proper categories to organize data

SQL Server: Creation of SQL databases, categorizing data, manipulating databases to give optimized outputs for data required

Operating Systems: Windows 10, Windows Server, Kali Linux, Ubuntu, Mac OSX and CentOS HTML & CSS: Creating web pages as well as customizing layouts and formatting Data Mining: Analyzation of data to optimize results, as well as manipulate data to find multiple results Zen map: Network analysis application to explore networks, also showing active ports Virtual Machines: Configuring new virtual machines (VM Ware) and install multiple operating systems Armitage: Application for launching various cyber-attacks to test network security strength Social Engineering Toolkit: Application for creating backdoors to systems with little to no security Java Script: Programming language, enables use of basic logic to optimize certain tasks Command Prompt and Terminal: Navigate through command lines, whether it be directories, setting up servers, configuring fire walls, and creation of documents Education

Bachelor of Science, Cybersecurity

University of Cincinnati, Cincinnati, Ohio

Graduation Year: 2021

Technical Courses

Implications of IT, Fundamentals of IT, Network Security, Networking, System Administration Programming I, Info Security Assurance, Network Infrastructure Management, Database Management I, Applied Business Intelligence, System Analysis and Design, Fundamentals of Digital media, Network Intrusion Detection Systems

Relevant Experience

IT Help Desk, GoodBaby Int.

2019

Assisted with various projects, received and completed tickets whether it be network, hardware or software based. Worked with two Service Desk Ticketing systems (Spiceworks & SysAid). Communicated in a professional matter whether it be face to face or assisting remote. Used Remote Software to troubleshoot and solve issues. Helped reconfigure Manufacturing Barcode Scanners and Computers to communicate on new Wireless network throughout Warehouse System. Helped complete Full IT Inventory for all North American Locations.

IT Project Experience

Service Desk

Maintained Zebra printers

• Maintained configuration settings and made sure that they were correct

• Configured network settings for a specific subnet

• Adjusted setting to make sure labels printed properly Maintained physical network equipment

• Including a Palo Alto next gen firewall

• Replaced failed network drives

• Organized IDF cables to look pristine

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