Manager Service

Clive Daniel

***, ****** *****, ***** ***** rd, Andheri (W), Mumbai — 400 053.

Dxb : +971********* CURRENT NO: 882-***-****.,

Email: ***************@****.**

Objective Post as an Educator/Case Manager/Co-coordinator/Bpo/Consulting Officer.

Profile

•Experience in handling customer service and relation building processes

•Goal-oriented individual with strong leadership capabilities.

•Organized, highly motivated, and detail-directed problem solver.

•Proven ability to work in unison with staff, volunteers, and board of directors.

Date of Birth

February 8th 1982.

Education

Technical

H.S.C - Pass — Mumbai University — Year — 2000

Qualification

I.C.S.C - Pass — Delhi University — Year — 1997

Hindi Vidyapeet — Homi Baba Examination - 1993

NIS - Personality Development — Aggregate — 73% & 74%

Bureau of Information Technology Studies — P.C. Appreciation — Year- 1994

Y.M.C.A - M.S Office - 1999

Programming Approaches and Techniques Microsoft SQL Server 7.0 Grade — A — Aggregate 79.50%

Completed my G.NIIT including Web Designing from NIIT.

Relevant Program Coordination

Experience & • Successfully established new I-Care Medical camp & Health Care Program. Accomplishments • Created Thrift/Gift/Craft Shop producing annual net profit of $16,000.

•Counseled students on defining career and work related goals and objectives.

Management/Supervision

•Trained, supervised and evaluated staff, coached improvement management skills.

•Resulted in multilateral staff achievement of work objectives.

•Managed and developed over 100 volunteers into goal-oriented, cohesive

group.

•Successfully refined and implemented new projects.

Employment

Currently with Wish Entertainment curating exclusive yatch events,

Production, weddings and much more - Present

Worked with Wish Hr Solutions Heading recruitment for senior

Profiles 2009

Worked with Hutchison 3Global services

Modem- Broadband wireless comunication-

Technical support- Australia.

Worked with Ahmed Seddiqi and Sons as HR-Training

2008-Ap,i/

Department directly reporting

To Training Management and HR Manager.

2009

•Business Development Manager — The Sculptors Factory

•Production

•Research & Development

. Cost Management

•Purchasing Raw Materials

. Evaluation and Implementation of various types or raw materials.

C.S.A — Subject Matter Expert

2004 - 2007

• Worked with Sitel India Pvt. Ltd. On a Technical Processes Projects Handled

2003-2004

Dell — Hardware Troubleshooting

•Spy ware Support

•Software support — Music Match

•C.S.A. - Teaching Assistant, with Wipro Spectra mind

Project Handed 2002-2003

•A014.o

•Aol 5.0

•Aol 6.0

•Aol 7.0

•Aol 8.0

•Aol 9.0

•Aol 10.0 Optimized

•(Narrow & Broadband Technical Service)

•Servicing Software's with Merlin and Sherlock 7.0

Sr. C.S.A. with Global Respondez providing service to various 200/-2002 Wireless and Credit Card Processes

Projects Handled

AT&T Wireless communication

Suncom Wireless communication

T-Mobile Wireless communication

Singular Wireless communication

First Gold Credit Cards

Master/Visa Credit cards

Honors & Awards Distinguished Human Services Recipient — Social Service. - 1992

Certificate of Achievement — Dell Warranty — 2004

Certificate of Merit — Carom Competition

Naseoh's National Center for Handicapped and other Service Projects Voice & Accent Training - 2002

1 prize: Certificate/Award for expression contest. — 2001-2002

Visa/issue/expiry Visit Visa — Permit No: 1213243/2008/204 Passport

17-07-2008 Dubai /Expiry -

issue/Validity 05-09-2009

Passport No : 133657961

Valid up to : 30/08/2011

Contact this candidate