Customer Service Cash Handling

MONTAJAH U CALDWELL

*** ***** **** ***********, ** 27360 · 336-***-****

********@*****.***

To obtain employment in a work from home setting remotely to enhance my skills and performance.

EXPERIENCE

JUNE 2020 – PRESENT

CUSTOMER SERIVCE TEAM MEMBER, BOJANGLES

Assisted with the flow of guests by taking food and drink orders as needed. Cash handling and credit card payments at the end of day revenue reconciliation and applicable paperwork. Trained employees to deliver and improved customer service. Enjoy working in a fast-paced environment and possess a desire for personal and professional growth.

NOVEMBER 2019 – FEBRUARY 2020

CUSTOMER SERIVCE TEAM MEMBER, Domino’s Pizza

Possess a positive attitude, ability to work in a team, and a strong work ethic. Maintaining detailed records of served orders and collected cash as well as credit card payments. Implemented strategies to improve customer experience. Assuring the quality of food and arrangement of dishes are as per the standards marked by the higher authorities. Always communicate with the customers and provide the best customer service.

EDUCATION

JUNE 2021

DIPLOMA, Thomasvile Senior High School

Currently holding a 3.0 GPA. Maintaining A/B Honor Roll. Graduation will be June 6, 2021.

SKILLS

Communication

Customer Service

Problem-Solving

MS Office (Word, Excel, Outlook, PowerPoint)

Dependability

Teamwork

Willingness to Learn.

Google Drive (Docs, Sheets, Slides)

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