Manager Customer
Resume:
Marianna Villella
Glen Cove, New York 11542
EDUCATION
Nassau Community College
Uniondale, New York
September 1993 - June 1996
Degree: Associates in Liberal Arts Degree
Hofstra University
Hempstead, NY 11550
September 1996 – June 2000
Degree: BA in Psychology and English
PROFESSIONAL EXPERIENCE
Milestone Building Ventures-NYC
Project manager/GC
2012-present
•Research properties to be purchased and later flipped.
•Attend foreclosures to bid on/purchase property.
•Built a team to manage every aspect of each job.
•See jobs through from filing permits to selling the property agent.
•Work closely with architect to design and build out.
•Choose colors, kitchens, bathrooms, etc for each job.
•Manage the job through every step of the process until time
•List and sell the property.
Douglas Elliman-Locust Valley, NY
2014-present
•Real estate sale agent.
Villella Properties-Glen Cove, NY
1992-present
•Manage residential rental residences.
•Responsible for collecting rent, deposits, balancing books.
•Manage any jobs from replacing kitchens to roofs.
•Responsible for long and short term rentals of properties ow their hotel over seas.
•List and Manage overseas properties on websites such as A Booking.com.
•Manage staff to over see a smooth client experience from cleaning/maintenance crew to personally speaking with each sure their hotel experience is seamless.
Citrus Boutique--Locust Valley, NY
Store Owner/Manager and buyer,
2006-2011
• Oversaw store opening from scouting location, desig merchandise to be sold.
• Attended trade shows to select and order merchandi needs.
needs.
• Merchandised window and in store displays weekly.
• Shipped merchandise out to clients across the count
• Ensured constant customer satisfaction by listening t buying accordingly.
• Managed staff through monthly meetings and team b
• Ensured staff satisfaction in order that they portray a shopping experience to clients.
Louis Vuitton--Manhasset, NY
Ready-to-wear specialist, 2006-2008
• Specialized in women's ready-to-wear department.
• Worked side by side with regional visual merchandise main windows.
• Merchandised window displays weekly on my own af
• Ensured constant customer satisfaction with a promi service.
IGC -- Tuscany, Italy,
1999-2006
•Worked as a gold jewelry buyer.
• Went to trade shows throughout Europe to pick merc HSN, and ShopNBC, and purchased on target items to live televised shows.
• Responded to customer complaints, taking appropria the problem working closely with our quality control te
•Oversaw our quality control staff consisting of 22 mem
• Ensured that each customer received outstanding se and without our clients to manufacturers to meet and c targeting their prospective customers.
•Oversaw shipping merchandise weekly to our base in
• Bilingually recorded for live tv with ShopNBC abroad buying process on air to their clients.
Delicious Pizzeria-Glen Cove, NY
1992-1999
•Restaurant hostess/manager.
•Oversaw a restaurant with 75 tables.
•Ran a staff of 15.
•Responsible for customer satisfaction.
•Responsible for nightly finances/closing.
LANGUAGE
• Fluent in Italian and English.
• Understand and speak conversational Spanish.
Contact this candidate