MONSALUD, Denikka Aubrey C.

*** *** **** ******** ******

093********/ 099********

adk4r8@r.postjobfree.com

adk4r8@r.postjobfree.com

Date of Birth: March 29,1991

Place of Birth: Cavite City

Gender: Female

Nationality: Filipino

Civil Status: Single

CAREER OBJECTIVE

To utilize and develop my customer service skills to ensure the safety and comfort of passengers at all times, unwavering patience for passengers who need special assistance and to learn new skills and share best practices.

SKILLS

Strong interpersonal and communication skills

Learning agility and proven adaptability in a fast-paced environment

Works effectively individually or within a team

Willingness and determination to learn and develop new skills

Ability to work under pressure

Ready to meet the challenge of dealing with people in demanding situations

EMPLOYMENT HISTORY

March 2013- Present AIRASIA PHILIPPINES

Cabin Crew

Welcome the passengers onboard

Provide assistance regarding their seats and luggage

Provide maximum comfort and assistance to all the passengers

Help them in the face of any medical emergencies

Give safety instructions

Resolve any kind of conflict or problem

July 2012- February 2013 GWI BUSINESS INC. ONLINE CASINO

Casino dealer

Operate table games

Understand the rules and procedures of baccarat

Operating other gaming equipment

November 2011- February 2012 MAKATI SHANGRI-LA

Receptionist at RED Fine dining restaurant

Meeting and greeting the guests

Shows the guests to their table once it is ready

Seats them and hands out the menus before transferring service to the food attendant

December 2010- June 2011 INTERCONTINENTAL SINGAPORE

On the job training

Bellman,Front office,Guest Relation Officer,Lobby

Ambassador, Club Lounge Hostess

EDUCATIONAL ATTAINMENT

Tertiary: 2007-2011 Lyceum of the Philippines University Manila

Bachelor of Science in International Travel and Tourism Management

Secondary: 2003-2007 Patnubay Academy

Primary: 1997-2003 Patnubay Academy

TRAINING

Experienced on AIRBUS A320-319

Airasia Emergency Procedures and Dangerous Goods certified

Airasia First Aid training CPR certified

REFERENCES

References are available upon request.

Contact this candidate