Nompumelelo Maphala
Waitress
Address Carletonville GP 2499
Phone 082*******
Email *********@*****.***
Focused and reliable waitress and security Officer bringing high enthusiasm and extensive knowledge at food safety practices, proven history and excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining system for efficient work
Skills
Beverage Preparation
Ordering Procedures
Hospitality Service Expertise
Guest Seating Arrangements
Food Running
Work History
2019-04 - 2020-01 Waitress
MR TONI Carletonville
• maintained order efficiency
And accuracy through clear communication with
kitchen staff, earning humorous
recommendations from satisfied customers
•collected credit cards, cash and gift certificate payments and dispensed change for cash
transactions
• Resolved guest who complains and maintains
complete customer satisfaction and workforce
effectiveness
• Maintain customer satisfaction with timely table check-ins to access food and beverage needs
Education
2021-02 – Current NQF 4: Human Resources Management Language
English
Isixhosa
Sesotho