Trained Business Analyst
Microsoft Excel (Vlookup, Pivot Tables)
Microsoft Office Suite
Microsoft Power BI
This List is constantly expanding
Problem Solving and Critical Thinking
Experimental Design & Analysis
Attention to detail
Business Intelligence (BI)
Six sigma and lean methodology
This list is consistently expanding
Accomplished Business Manager and aspiring Business Analyst trained in Business Administration and Business Analytics. Proficient in Customer obsession, Business Operations, and Account management with Interpersonal, communication, and multitasking abilities. Proven and prepared to deliver first-rate results. Work History
Theresa's Jewelry Workshop, Lincoln Park
Analyze Client's business requirements and processes through document analysis, interviews, workshop, and a workflow analysis. Develop a road map in an agile environment for long-term growth and profitability.
Communicate the Client's business requirements by constructing easy-to- understand data and process modeling.
Gathered Information, analyzed new products and services, and allocated data to different departments.
Data Cleaning, Creation, and maintenance of company dashboards in tableau and excel.
2019 - 2020 Business Manager
Ricoh - Amazon, Seattle
Market & Cost Analysis on underperforming products, and increased quarterly sales by 59,300%, and decreased turnaround time by 600%. Created development case based on need & vendor analysis growing revenue by 252%.
Utilized strong interpersonal and communications skills to serve customers. Resolved all customers and business concerns on time. Analyze multiple databases; suggested recommendations and built business cases.
2017 - 2019 Multi-site Reprographic Coordinator
ARC Business Solutions, Seattle
Managed Customer accounts across Washington, Idaho, Alaska, Oregon. Created Business & Operations Development Plans.
Developed relationships with stakeholders & maintained a positive company image.
Forecasted, Investigated, and Resolved Client Concerns. 2016 - 2017 Client Relationship Manager
ABC Imaging, Seattle
Onsite Graphic, Printing, and Client Consultation. Utilized strong interpersonal and communications skills to serve customers. 2009 - 2012 Henry Ford, Dearborn
Southern New Hamster University
University of Washington
Certificate, Business Analytics
International Institute of Business Analytics