Jeffrey Burk

Trained Business Analyst

Personal Info

Email

adk4k6@r.postjobfree.com

Phone

734-***-****

Software

Skills

Tableau

Tableau Prep

SQL

Microsoft Excel (Vlookup, Pivot Tables)

Python

Salesforce

Microsoft PowerPoint

Microsoft Access

Microsoft Office Suite

Adobe Photoshop

Adobe Illustrator

Microsoft Power BI

Microsoft Visio

This List is constantly expanding

Problem Solving and Critical Thinking

Experimental Design & Analysis

Data gathering

Regression Analysis

Teamwork

Project Management

Time Management

Leadership

Communication

Attention to detail

Business Intelligence (BI)

Agile methodology

Six sigma and lean methodology

Problem Solving

This list is consistently expanding

Accomplished Business Manager and aspiring Business Analyst trained in Business Administration and Business Analytics. Proficient in Customer obsession, Business Operations, and Account management with Interpersonal, communication, and multitasking abilities. Proven and prepared to deliver first-rate results. Work History

Education

2020

- present

Business Analyst

Theresa's Jewelry Workshop, Lincoln Park

Analyze Client's business requirements and processes through document analysis, interviews, workshop, and a workflow analysis. Develop a road map in an agile environment for long-term growth and profitability.

Communicate the Client's business requirements by constructing easy-to- understand data and process modeling.

Gathered Information, analyzed new products and services, and allocated data to different departments.

Data Cleaning, Creation, and maintenance of company dashboards in tableau and excel.

2019 - 2020 Business Manager

Ricoh - Amazon, Seattle

Market & Cost Analysis on underperforming products, and increased quarterly sales by 59,300%, and decreased turnaround time by 600%. Created development case based on need & vendor analysis growing revenue by 252%.

Utilized strong interpersonal and communications skills to serve customers. Resolved all customers and business concerns on time. Analyze multiple databases; suggested recommendations and built business cases.

2017 - 2019 Multi-site Reprographic Coordinator

ARC Business Solutions, Seattle

Managed Customer accounts across Washington, Idaho, Alaska, Oregon. Created Business & Operations Development Plans.

Developed relationships with stakeholders & maintained a positive company image.

Forecasted, Investigated, and Resolved Client Concerns. 2016 - 2017 Client Relationship Manager

ABC Imaging, Seattle

Onsite Graphic, Printing, and Client Consultation. Utilized strong interpersonal and communications skills to serve customers. 2009 - 2012 Henry Ford, Dearborn

Business Administration

2019

- present

Southern New Hamster University

Business Administration

2020

- present

University of Washington

Certificate, Business Analytics

2020

- present

International Institute of Business Analytics

ECBA Certificate

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