Business Analyst
Resume:
Jeffrey Burk
Trained Business Analyst
Personal Info
***********@*****.***
Phone
Software
Skills
Tableau
Tableau Prep
SQL
Microsoft Excel (Vlookup, Pivot Tables)
Python
Salesforce
Microsoft PowerPoint
Microsoft Access
Microsoft Office Suite
Adobe Photoshop
Adobe Illustrator
Microsoft Power BI
Microsoft Visio
This List is constantly expanding
Problem Solving and Critical Thinking
Experimental Design & Analysis
Data gathering
Regression Analysis
Teamwork
Project Management
Time Management
Leadership
Communication
Attention to detail
Business Intelligence (BI)
Agile methodology
Six sigma and lean methodology
Problem Solving
This list is consistently expanding
Accomplished Business Manager and aspiring Business Analyst trained in Business Administration and Business Analytics. Proficient in Customer obsession, Business Operations, and Account management with Interpersonal, communication, and multitasking abilities. Proven and prepared to deliver first-rate results. Work History
Education
2020
- present
Business Analyst
Theresa's Jewelry Workshop, Lincoln Park
Analyze Client's business requirements and processes through document analysis, interviews, workshop, and a workflow analysis. Develop a road map in an agile environment for long-term growth and profitability.
Communicate the Client's business requirements by constructing easy-to- understand data and process modeling.
Gathered Information, analyzed new products and services, and allocated data to different departments.
Data Cleaning, Creation, and maintenance of company dashboards in tableau and excel.
2019 - 2020 Business Manager
Ricoh - Amazon, Seattle
Market & Cost Analysis on underperforming products, and increased quarterly sales by 59,300%, and decreased turnaround time by 600%. Created development case based on need & vendor analysis growing revenue by 252%.
Utilized strong interpersonal and communications skills to serve customers. Resolved all customers and business concerns on time. Analyze multiple databases; suggested recommendations and built business cases.
2017 - 2019 Multi-site Reprographic Coordinator
ARC Business Solutions, Seattle
Managed Customer accounts across Washington, Idaho, Alaska, Oregon. Created Business & Operations Development Plans.
Developed relationships with stakeholders & maintained a positive company image.
Forecasted, Investigated, and Resolved Client Concerns. 2016 - 2017 Client Relationship Manager
ABC Imaging, Seattle
Onsite Graphic, Printing, and Client Consultation. Utilized strong interpersonal and communications skills to serve customers. 2009 - 2012 Henry Ford, Dearborn
Business Administration
2019
- present
Southern New Hamster University
Business Administration
2020
- present
University of Washington
Certificate, Business Analytics
2020
- present
International Institute of Business Analytics
ECBA Certificate
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