Security Officer

Brandon Lazo

** ******** ********, **** **, L*T*M6

905-***-**** *************@*******.***

Profile

Over 4 years of event security service, 6 years of public work experience

Conflict resolution skills, effective verbal, written communication and de-escalation skills.

Excellent active listening skills and work ethic

Ability to work well under tension, and to respond diplomatically in escalated situations.

Very Observant and attentive to body language/ nonverbal communication

Competent knowledge of report writing, and justice Related issues

Extremely punctual, disciplined and tenacious in the workplace

Professional Experience

Guard Site Supervisor- Knights on Guard Security October 2020- present

Telecommunicating emergency response to residents

Concierge duties, assisting property manager

Activating and distributing key fobs to residents

Security Guard- Real Canadian Superstore March-July 2020

Enforcing maximum shopper limits

Sterilizing carts

Granting Frontline workers access

Event Security officer Maple Leaf Sports And Entertainment August 2016- September 2020

Providing a secure presence and customer service at Scotiabank Arena and BMO field.

Prepping the venue; setting up metal detectors, gate tables, wands, and property buckets.

Assist with Toronto Maple Leafs and Toronto raptors team security protocol, event details.

Escorting NBA referees to/ from locker rooms.

Monitor alcohol consumption and distribution

Roaming venue, ensuring safety, security of everyone inside.

Responding to calls, providing immediate security response when required.

Live Nation Canada May 2016- October 2019

Customer service, directing patrons to seats and answering questions

Backstage experience; guarding access to artists’ dressing rooms, verifying Identification

Performing entry/exit duties, inspecting personal items, performing pat downs

Patrolling venue, ensuring safety, security of patrons

Respond to calls for duty; execute ejections, assist in arrests, and provide incident reports when applicable.

Education

Police Foundations Diploma- Centennial College, Scarborough September 2013-April 2015

Advanced Law enforcement- Durham College, Oshawa September 2015- April 2016

Professional Development-

Centennial College/ Durham College

Ontario Bylaw Enforcement Officer Certificate 2021

MLEO Parking Enforcement Officer Certificate 2021

Emergency First Aid CPR and AED Certificate 2020

Use of Force training 2019

Mindsight Awareness of Mental Illness Certificate 2016

Introduction to Incident Management Certificate 2016

Non-Violent Crisis Intervention Certificate/ CPI blue card 2016

Association of Public Safety Communications Officials (APCO Certificate) 2016

Accessible Customer Service for Emergency Responders 2014/2015

Fitness Award 1&2 2014/2015

Applied suicide Intervention's workshop 2014

Volunteer

Lake Litter Clean Up Club October 2020- December 2020

Picking up litter from various locations across Durham Region

Separating between garbage and recycling

Alerting the city for any used needles lying around.

Big Brothers Big Sisters- Ajax/Pickering- hoops n Homework

Teach life skills, coping with stress/ basketball drills November 2016- February 2020

In school mentorship, at risk 5–12-year-old boys, create games program, develop confidence, build trust

Community service hours September 2015-April 2016

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