Engineer Operator
Resume:
SYED ABID ABBAS
***************@*****.***
***********@*****.**
OBJECTIVE
To always excel in whatever field, I may go in. Putting my goals in writing and looking at them daily keeps my mind on them, which in turn directs and influences my actions towards realizing those goals. The constant urge to do better, to accomplish more is the hallmark of self-motivated individual.
PROFESSIONAL SNAPSHOT
Bachelor of Technology (ECE) with 9.2 years of experience in Virtualized Packet Core, VAS, MPBN, Technical Support / Troubleshooting.
Presently associated with Cisco Saudi Arabia Limited.
Understanding of Telecom network systems including Packet Core Nodes.
Meeting deadlines and turnaround time without compromising quality norms and adhering to SLA.
Planning and effecting predictive & preventive maintenance schedules of telecom equipment. Conducting periodic checks and acceptance tests to ensure performance of various equipment.
Reviewing Technical design documents & processes for smooth operating of Operator network.
Team-based management style and excellent interpersonal and communication skill.
CAREER GRAPH
Mar’19- Present: Cisco Saudi Arabia Limited(Off Role-Acuative)
Network Consulting Engineer
Here in Cisco completely working on virtualization platform.
Handling Deployment of vEPC-DI and vEPC-CUPS project on Telco Cloud.
Working knowdege of 5G(SA) Components – AMF, SMF and UPF.
5G(SA) and 5G(NSA) calls testing in LAB and deployment in Live.
Successfully completed integration of Huawei NFVO and Cisco VNFM(ESC).
Deployed Element Manager, CF, SF and UPF (CUPS Based Solution) following ETSI MANO architecture.
Aware of ETSI REST interface APIs and Call flows.
CSAR Package creation, VNFD creation and Payload creation for various type of VNFs.
REST APIs, JSON, CLIs, YAML - Day0, Day1, Day X configurations.
Completed successful onboarding of Packet Core VNFs with Cisco Auto VNF and Huawei NFVO.
VNFM deployment, Version upgrades, new patch Installation, Call logs and Traces.
VNF, Network and Flavor creation on Openstack.
Knowledge of ETSI MANO architecture, SOL001, SOL003 and SOL004.
Flavor, Networks, volumes and images creation on Openstack.
Working on UPF VNF deployment using Huawei NFVO.
VoLTE and VoWIFI impelemation from Packet Core prospective.
New Feature testing in LAB for different VNF (Virtual Network Function).
Troubleshooting of problems of different VNFs.
CAREER GRAPH
Feb’17- Dec’18: Ericsson India Global Service PVT Ltd
Sr. Engineer PS Core
Worked as Customer Support Engineer for Ericsson EPG,SGSN/MME.
Volte Call flows, Configuration and Troubleshooting from Packet Core Prospective.
Involved in Troubleshooting, configuration and performance Management and ensuring minimum downtime to network.
Involved in IMSI routing, Diameter links creation and other interface creations.
Handling configuration related activities – Operator policy, Call Control Profile, TAI Management, TAC LAC mapping, Gb links creation, RNC creation, VLR links creation.
APN, Session profile, IP Pool creation and Gx Gy links creation in GGSN, SPG.
Handling emergency condition and providing end to end solutions from Packet Core.
Providing Service acceptance test to newly integrated nodes and traffic redirection.
Providing analysis of problem on the bases of Next call, Monitor Subscriber, and protocol traces.
Wireshark trace analysis and provide solution on the bases of that.
Involved in Planned activities and execution CRs as per requirement.
Providing solutions for network related issues in customer agreed SLA.
Involved in Health checks ups of Packet Core Nodes.
Solve single subscriber related issues and change the node related configurations.
Ensuring KPI to agreed threshold and troubleshoot in case of deviation.
Provide support to Cisco TAC team for next level of troubleshooting.
New Zone creation, APN definitions and troubleshooting activity of DNS.
CAREER GRAPH
Mar’16- Jan’17: Nokia Solutions Network (Off Role-Relay Telecom)
PS Core Consultant
Working as a Flexi NG – SAE/GGSN, Flexi NS-MME/SGSN Packet Core Customer Support Engineer.
Involved in Installation, Commissioning, and Integration of Flexi NG 15 MP2 ATCA Platform and latest releases.
Involved in Installation, Commissioning, and Integration of Flexi NS 16.5 and NS15 MP2 ATCA Platform.
Configuration related activities like – APN, IP Pool, session profile and VRF creation, AAA, charging profiles definitions in SAE/GGSN.
Configuration related activities in SGSN, MME – Definition of PLMN Parameters, IMSI analysis, I.P & application configuration, Diameter config, XML files changes in MME, PRFILE & UTPFIL changes.
Hardware replacement activities in SAEGW, GGSN, MME and SGSN.
Responsible for SOP Preparation of SAE, GGSN, SGSN and MME.
Involved in Traffic redirection, babysitting and KPI monitoring activities on Live Nodes.
Prepare observation report and analysis for Live Nodes after upgrade.
Experience on main features like CSFB, PS handover and LTE Call Flow.
New feature testing in Test Lab and implement it to live network.
Recommend timely actions and solutions to customer service requests.
Submits complete and correct Defect reports in area of expertise.
Participating for Performance Analysis to achieve Minimum Network Downtime as per agreed
SLA.
Oct’15- Feb’16: Aricent Technologies
Specialist PCRF & DRA (Oracle Hardware)
Taking care of RJIL PCRF and DRA Nodes for PAN India.
Understanding of Packet core and EPC network architecture.
Understanding of Packet core call flows (3G, 4G) and Volte.
Knowledge about relevant 3GPP standards of packet core.
Responsible for configurations for PCRF, DRA and other connected Nodes.
Peer creation with different LTE Nodes like SAE GW, HSS.
Doing troubleshooting for issues related to PCRF and DRA.
Taking out issues at the time of AT for newly integrated nodes.
Troubleshooting of issues with Wire shark traces.
Configuration of Policy as per Business requirement.
Active Participation in Integration of New Nodes.
Configuration of new policy, Peers and connection with PCRF and DRA.
CAREER GRAPH
April’14- Oct’15: Vodafone India Limited Mumbai
Packet Core Engineer
Responsible for Operation & Maintenance of Packet Core network. For Vodafone, India has fully redundant packet core network deployed at Mumbai (CISCO -SGSN, GGSN, PCRF, and DNS etc.)
ACR configuration, APN, RG Definition and other GGSN based configuration.
Gb, Gn, Gx, Gy (Diameter Traces) and event recording traces.
Analysis of outage based on EBS logs, session logs and mobility logs.
Packs (Plans) definitions in PCRF and GGSN.
SPI, DPI and header enrichment configurations.
Single Point of Contact from Packet Core for 3G packs offloading to WIFI.
GGSN related KPIs PDP utilization, APN utilization and different Rating Groups volumes.
MPBN Links augmentation and Utilization reporting.
Co-ordination with Ericsson Back office, DNP, Configuration Management teams for day to day operational issues.
Understanding customer requirements, pain areas and ensure excellent service delivery maintaining SLAs.
Plan updates and upgrades of packet core nodes on timely basis Preparing impact analysis documents, updating design documents whenever applicable.
Troubleshooting of issues escalated from NOC.
Hardware related issues, replacement of faulty cards
Escalated customer complaints related to operator’s GPRS services.
Nov’12- April’14: Nokia Siemens Networks Noida
Packet Core Engineer (Off role)
Responsible for the 1st level troubleshooting and health checkups of SGSN, GGSN, DNS, AAA (RADIUS) and SAPC (PCRF).
Taking care of Packet Core nodes (SGSN, GGSN, DNS and SAPC) Backup on daily bases.
Worked on Juniper Router, Switches and Firewalls for 4 countries of AFRICA.
Responsible for Health Checkups of Router & Switches.
Fault Management of PACO Nodes such as SGSN9811, GGSN (UGW9811) and PCRF.
Involved in the 1st level Fault Management of Router and Switches.
Involved in the Activities Like VLAN Creations, Gb Over IP Activity, Gb Link Creation/Updating.
Taking care of MPBN nodes (Routers, Switches and Firewalls) Backup on daily bases.
Root cause analysis of problems.
Recommend timely actions and solutions to customer service requests.
Submits complete and correct Defect reports in area of expertise.
Aug’11 to Nov’12 Ericsson Global India Pvt. Ltd. Noida (Off role)
VAS Engineer
Provide 24 x 7 Technical Supports for Ericsson Global NOC for Various Telecoms operator.
Real-time monitoring of various VAS and MPBN nodes.
Preventive Maintenance: Health Check of IN/VAS Node GGSN, SGSN, SMSC, EIR, DNS, SAPC (PCRF) SMSC, EIR, MMSC, MSP, ADC, DCR, DTC Routers, Switches, etc.
Real-time monitoring of Gb link & various VAS nodes on Linux based platform.
Monitoring of alarms for Site Routers and Switches firewalls.
Monitoring of MRTG graph links and checking the connectivity of all the nodes.
Handling of Customer complaints forwarded by different TSG teams regarding, GPRS related problems.
Generating TT/WO for Fault cases and Coordinating with other teams for Closure
Tools Used:
Wire shark, IRIS, Net Act/RTM, Traffica, HIT, FTT, Solarwinds, Cacti, Remedy BMC, Netcool, HP-OVO, TeMIP, MSP, Putty, Secure Shell, M2000, I2000 and LMT.
Qualifications:
B. Tech in Electronics & Communication Engineering from Skyline Institute of Engineering & Technology (UPTU) in 2011, Greater Noida, Uttar Pradesh.
PERSONAL DOSSIER
Passport Status : Available
Languages Known : English, Hindi and Urdu
Present Address : Riyadh Saudi Arabia
PERSONAL STRENGTH
Adaptable to dynamic environment
Team player and motivator
I hereby declare that all the above information provided is correct and up to date.
Syed Abid Abbas
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