Service Representative Customer
Resume:
Maurice Gothe
Since graduating from Hampden-Sydney College I have advanced rapidly in
my professional career. I was quickly hired to work for a local marketing firm and took the knowledge learned from that firm to open my own franchise. I have also been an instructor for customer service courses. 506 Martineau Dr.
Chester, VA. 23836
************@*****.***
EXPERIENCE
Arrow Retail Solutions Group Inc., Knoxville, TN— CEO August 2019-June 2020
Responsible for talent scouting, interviewing, and hiring new employees. Prepared documents for presentations and new employees. Also managed logistics and inventory. Was able to form great relationships with both clients and employees. Maximus Federal, Richmond Virginia—Customer Service Representative Instructor
August 2020-December 2020
Worked with the company that has the contract to handle customer service for the Health Insurance Marketplace and Medicare. I was personally in charge of training the new Customer Service representatives. Showed them how to assist customers as well as how to inform customers about Health Insurance. I would do presentations for the class to show them what they would need to do. Afton Chemicals, Richmond Virginia— Intern
June 2016-August 2016
Intern with a large oil additive firm. I was responsible for organizing the check in laboratory where samples were placed for testing. Also performed data input for a program to increase efficiency for the entire company. EDUCATION
Hampden Sydney College, Farmville Virginia— Foreign Affairs Major German Minor
August 2014 - May 2018
Studied both foreign affairs and german for four years. Learned valuable teaching, research, and critical thinking skills. Graduated with a 3.00 GPA Thomas Dale High School, Richmond Virginia— Advanced Diploma
Sept 2010-June 2014
Consistently an above average student always looked to do more with my peers and contribute to everyone’s experience at the school. Graduated with a 3.57 GPA and ranked in the top 20% of the school.
SKILLS
Excellent written and
communication skills. Great
judgement and ability to
apply defined procedures.
AWARDS
First Team All District
Baseball 2013 and Second
Team All Region 2013
LANGUAGES
Fluent in both English and
German.
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