Matthew Lane
Hillsboro, OR, 97123
****************@*****.***
Experience
August 2020 - January 2021
**** *********, ********* ** - ******* Experience Consultant
●Trained BestBuy employees on key selling points of Samsung Products
●Educated Customers on Samsung Mobile Technology
●Kept personal record of all sales to identify strong and weak points
●Independently ran, had a manager (Justin Thompson) who would stop in every other week to see how everything was going. However, I was left to run the store how I saw fit.
●Consistently met sales goals, and build good reputation within BestBuy
●Performed role-plays with BestBuy employees to see where they were excelling and lacking in product knowledge
July 2019 - July 2020
Wireless Advocates, Wilsonville OR- Sales Associate
●Greet Customers and offer any assistance they need
●Recommend Phones based on their needs and upselling on accessories
●Meet sales expectations per day and per month
●Create Customer Care Tickets and work with AT&T/Verizon/Sprint/T-Mobile/Costco/Square-Trade to resolved Promotion disputes, Account issues, and Technical issues
●Cleaning and organizing
●Ordering supplies
●Keeping Inventory of Accessories and Phones
March 2019 - July 2019
Walmart, Corvallis OR - Associate Stocker
●Greet Customers and offer any assistance they need
●Recommend items to them based on their needs
●Organize and maintain shelves throughout the store
●Keep inventory up to date
●Downstack all new shipments
May 2017 - January 2019
Panera Bread, Hillsboro, OR/Corvallis, OR - Associate Trainer
●Use leadership skills to train new employees on the dining room, cash register, and dish shifts.
●Handle and unload twice-weekly shipments of product to the cafe.
●Apply time management to work in and clean respective station during shifts.
July 2015 - August 2015
Private Guitar Lessons, Hillsboro, OR - Assistant Guitar Instructor
●Help to keep students on-track during their lessons.
●Use communication skills to assist in constructing lesson plans.
●Teach students basic music concepts to expand their foundation.
Education
September 2013 - June 2017
Glencoe High School, Hillsboro, OR - General Diploma
Awards
Intel NW Science Expo, Hillsboro, OR
Promise in Entrepreneurship - 2017
Panera Bread, Hillsboro, OR
Quickest Learner - 2017
References
Ashley Maltos-Morales - Manager for Wireless Advocates in Wilsonville - 503-***-****
Amber Powers– Manager for Wireless Advocates in Albany - 541-***-****
Zachary McGee - Manager for Wireless Advocates in Salem - 503-***-****
Justin Thompson - NRSFM for 2020 Companies Oregon District - 541-***-****