Marquis Baker
Help Desk Technician
************@*****.*** 917-***-**** 969 Jefferson Avenue Brooklyn, NY, 11221 CAREER OBJECTIVE
Focused Applied Mathematical Sciences major ([GPA_VALUE] GPA) currently attending City College of New York, with 9 months of work experience. Aiming to leverage a proven knowledge of retail sales, in-store promotions, and inventory control skills to successfully fill the Help Desk Technician role at your company. Frequently praised as diligent by my peers, I can be relied upon to help your company achieve its goals. EXPERIENCE
Store Associate
CVS Health, Brooklyn, NY / Jul 2019 - Mar 2020
• Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Answer questions regarding the store and its merchandise. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
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Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
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• Inventory stock and requisition new stock.
• Ticket, arrange and display merchandise to promote sales.
• Exchange merchandise for customers and accept returns.
• Clean shelves, counters, and tables.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
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EDUCATION
City College of New York
New York, NY
Bachelor of Science (B.S.) Applied Mathematical
Sciences Candidate (Expected graduation Dec 2021)
Extracurricular Activities
• Engineers Without Borders (EWB)
Institute of Electrical and Electronics Engineers
(IEEE)
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ADDITIONAL SKILLS
Google Suite Python C++ Microsoft Office