Manager Front Office

LEBOHANG

MIRANDA

DLOMO

Front-Desk Assistant Manager

PROFILE

Resume of Lebohang Dlomo

CONTACT

PHONE:

082*******

EMAIL:

*********@*****.***

REFERENCES

Mr. Ezekiel Madabola Makgabo

Front Office Manager

Cellphone :+276*-***-****

Mr. Wesley Ndlebe

Reservations Manager

Cellphone :+278*-***-****

Ms. Shirley April

Rooms Division Manager

Cellphone :+277*-***-****

Mr. Jaco Kruger

General Manager

Cellphone :+278*-***-****

EDUCATION

Mondeor High School

Matriculated in 2009

University Of Johannesburg

Year : 2011 -2013

Course : Hospitality Management

WORK EXPERIENCE

Marriot International – Intern

Trained at Protea Fire and Ice,Protea Hotel Mafikeng,Protea Hotel Capital and Protea Centurion

Year : 2010-2013

Various departmental rotation which also included duty manager shifts Protea Hotel Centurion – Marriot International – Front-Desk Supervisor Year : 2013 -2015

Responsibilities summarized

Communicate company’s goals and vision in order to meet set budgets.

Effectively handle all incoming enquiries, and send out appropriate communication/handover

Make profitable decisions

Protea Hotel Centurion – Marriot International – Front-Desk Assistant Manager

Year : 2015 - Dec 2020

Responsibilities summarized

Work hand in hand with the Front Office Manager and all head of departments

Maximize productivity

Secure all correspondence and communicate

SKILLS

Problem Solving

Communication

Leadership

Active listening

BEST GUEST service

Computer Literate: Microsoft Office, Opera, new to Marsha.

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