Neil Ian J. Melocoton

#* *** ** ******* *****,

Brgy. Estefania, Bacolod City

adk349@r.postjobfree.com

Mobile no: (092********)

(099********)

OBJECTIVE:

Looking for a career position in Customer Service Representative where there will be a scope to work with a young and vibrant team.

EDUCATION:

Practical Nursing Riverside College 2007

Secondary Level St. Rose of Lima School 2002

Primary Level University of St. La Salle-IS 1997

PERSONAL DATA:

Name: Neil Ian J. Melocoton

Sex: Male

Civil Status: Single

Birth date: Sept. 19, 1984

Height: 5’5

Weight: 75 kg.

Hobbies: Hanging out with friends, Surfing, Internet Gaming

Languages: English, Tagalog, Hiligaynon

SKILLS AND ABILITIES:

Excellent written and verbal communication skills, with an eye for detail.

Extremely productive in a high volume, high stress, environment.

Well versed in Microsoft Word, Excel, Access, PowerPoint, Outlook Express

Highly productive in the use of Office 2000 Professional.

Self starter with a can do attitude.

WORK EXPERIENCES:

1.Customer Service Representative: Iqor, Bacolod City from November 04, 2016 – November 17, 2020

2.Customer Service Representative:

Transcom World, Brgy. Tangub, Bacolod City from August 17, 2009 – October 31, 2016

*Achievements :

oI have been a Top Agent for SEARS DIRECT for six straight fiscal months.

oI have been a Subject Matter Expert for Sears Direct from May 2011 – August 2011

oI have been a Temporary Team Leader for Sears Direct September 2011 – December 2011

oI have been a Top Agent for Triple Play Activation for fiscals July and August of year 2012.

oI have been a Floor Support for Triple Play Activation in year 2012.

oI have been a Top Agent for ACSR IP TECH in fiscal March 2014.

oI have been a Subject Matter Expert for ACSR IP TECH (Manila) during their Launching in year 2014 and after that I’ve been a part as well for the Support Team in Bacolod.

oI have been a Top TSR Agent and a VOC Agent for Central IP TECH.

3.Supervisor:

Rustans Supercenter, Antipolo City May 2009 - August 2009

4.Administrative Assistant:

Madrigal Group of Properties, Mandaluyong City June 2008 – April 2009

5.Account specialist:

ETON Group of Properties, Makati City November 2007- May 2008

REFERENCES:

Gerald Gulles Business Manager TRANSCOM

Jonathan Esportuno Business Manager TRANSCOM

Marco Divino Team Leader TRANSCOM

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