Neil Ian J. Melocoton
Brgy. Estefania, Bacolod City
***.*********@*****.***
Mobile no: (092********)
OBJECTIVE:
Looking for a career position in Customer Service Representative where there will be a scope to work with a young and vibrant team.
EDUCATION:
Practical Nursing Riverside College 2007
Secondary Level St. Rose of Lima School 2002
Primary Level University of St. La Salle-IS 1997
PERSONAL DATA:
Name: Neil Ian J. Melocoton
Sex: Male
Civil Status: Single
Birth date: Sept. 19, 1984
Height: 5’5
Weight: 75 kg.
Hobbies: Hanging out with friends, Surfing, Internet Gaming
Languages: English, Tagalog, Hiligaynon
SKILLS AND ABILITIES:
Excellent written and verbal communication skills, with an eye for detail.
Extremely productive in a high volume, high stress, environment.
Well versed in Microsoft Word, Excel, Access, PowerPoint, Outlook Express
Highly productive in the use of Office 2000 Professional.
Self starter with a can do attitude.
WORK EXPERIENCES:
1.Customer Service Representative: Iqor, Bacolod City from November 04, 2016 – November 17, 2020
2.Customer Service Representative:
Transcom World, Brgy. Tangub, Bacolod City from August 17, 2009 – October 31, 2016
*Achievements :
oI have been a Top Agent for SEARS DIRECT for six straight fiscal months.
oI have been a Subject Matter Expert for Sears Direct from May 2011 – August 2011
oI have been a Temporary Team Leader for Sears Direct September 2011 – December 2011
oI have been a Top Agent for Triple Play Activation for fiscals July and August of year 2012.
oI have been a Floor Support for Triple Play Activation in year 2012.
oI have been a Top Agent for ACSR IP TECH in fiscal March 2014.
oI have been a Subject Matter Expert for ACSR IP TECH (Manila) during their Launching in year 2014 and after that I’ve been a part as well for the Support Team in Bacolod.
oI have been a Top TSR Agent and a VOC Agent for Central IP TECH.
3.Supervisor:
Rustans Supercenter, Antipolo City May 2009 - August 2009
4.Administrative Assistant:
Madrigal Group of Properties, Mandaluyong City June 2008 – April 2009
5.Account specialist:
ETON Group of Properties, Makati City November 2007- May 2008
REFERENCES:
Gerald Gulles Business Manager TRANSCOM
Jonathan Esportuno Business Manager TRANSCOM
Marco Divino Team Leader TRANSCOM