Software Support

NITISH THAKUR

H.NO- **, V.P.O-JAWAL, TEH-BHARWAIN (SUB-TEHSIL), DISTT-UNA (H.P)-

177110

*****-********@*****.***

CONTACT NO-862-***-****, 701-***-****

CAREER OBJECTIVE

To keep up with the cutting edge of technologies. To use my skills in the best possible way for achieving the company’s goals. To enhance my professional skills in a dynamic and fast Paced workplace. PERSONAL SKILLS

Confident

Hard worker and team player

Analytical

Excellent presentation skills

Good writing skills

Ability to work

COMPUTER SKILLS

Programming language - c, c++

Operating system -windows (XP,7,8,10), MS –doc

Web designing –HTML

MARG software, TELLY

Nebero Firewall

EDUCATION CERTIFICATION

Bachelor of computer application (BCA) under H.P.U

Diploma in computer application (DCA)

12TH passed in H.P.B.S

10TH passed in H.P.B.S

TECHNICAL SUPPORT SKILLS

Operating System installation: - Win XP, Win Server 2003, 2008, Win Vista, Windows 7, Windows 8, Windows 10.

Assembling, hardware up gradation troubleshooting.

Windows maintenance, dual booting, upgrade & update the windows.

MS outlook configuration, Outlook backup & restore and troubleshooting.

Disk Management, partitions.

Printer installation and troubleshooting.

Antivirus update & virus protection.

Scanner configuration & troubleshooting.

Troubleshooting of hardware and O/S.

Basic Networking, Map drive, Data sharing.

TCP/IP Configuration, Internet Maintenance.

Data Cards configure and troubleshooting.

Remote desktop and Remote assistance.

Wireless Networking, Networking in Domain environment.

Basic Firewall configuration.

VNC Configuration and team viewer configuration.

User Profiles Backup and Restore.

Sharing folder, sharing device & Printer.

Maintain server, firewall, router.

JOB RESPONSIBILTIE

Maintain I.T infrastructure in organization.

Prepare I.T sop.

Maintain computer system, hardware, software, and network.

Install and maintain networking printer.

Set up, configure and maintain computer systems and issue password and login.

I.T Support.

I.T Support in Qc dept. all software like: - user creation, Data backup, Maintain Qc software, Audit support etc.

Maintain data backup in QC department like-

EMPOWER (HPLC)

LAB SOLUTION (UV)

SEPECTRUM (FTR)

AGELENT (HPLC)

AUTO TITARTOR

VOLIBOSE (HPLC)

Maintain firewall (NEBERO SYSTEM).

Installation new technology in organization.

Maintain antivirus: - Seqrite endpoint security, ESET endpoint security.

In ERP (Progen): ERP user creation. GRN and others if required. Batch Master Creation

(BOM). Batch Master Open and Close (BOM).MID / SRD/SRP and others if required. Item code creation/ Customer / Vendor Master Creations / Changes. Other Miscellaneous.

(Accounts, admin HR and another Dept. All modules handle (csa, prd, gat, qcs, inv, pur, stm). Monthly backup in ERP and ERP support.

Maintain CCTV cameras.

Maintain server, switch, firewall, router and all I.T instrument.

Meeting software (Microsoft team, Zoom, WebEx etc.).

TCP/IP Configuration, Smooth running internet, Maintenance.

Networking in Domain environment, & troubleshooting.

Hardware Installation, Maintenance & trouble shooting.

Cabling, patching, and LAN troubleshooting.

Responsible for providing IT assistance to include application support, hardware, and software installation and troubleshooting.

Management of user accounts and access controls to client data, should handle installation and configuration of Antivirus Software on all the Desktops and Updations of Anti-Virus patches.

Configuring Microsoft Outlook / Outlook Express, perform system software and hardware maintenance, evaluate, test and integrate upgrades to operating systems, support software and applications, Response & closure of calls within committed norms, Desktop/phone setup for projects, Reducing repetitive calls.

Responsible for the implementation, support, administration and management of Windows NT/2000/XP/7/8.1/10workstations and/or servers.

Installation and OS Support - Repair / Re-Installation or fresh Installation.

Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Gmail) (Outlook), IE, Chrome & other Business Critical Applications.

Configure / troubleshoot network connectivity of desktops/laptops & network printers

Printers and Scanners Installation, re-installation, the configuration of peripherals

Networking & troubleshooting Installation, the configuration of router and switch

Maintain the proper communication through LAN between various departments.

Investigating, diagnosing and resolve all network problems.

Train the new employees.

Responsible for installing new hardware, systems, and software for networks.

Regularly performs system performance tuning and monitor the system

IT Infrastructure using Windows base Environment.

PC Assembling, Formatting, Drivers Configuration, Installation, All Peripherals Installation, Configuration of Domain & Workgroup. CORE STRENGTHS

Leaning agility: Quick learner

Tolerance: Stress tolerance

Critical thinking: Decision making skill

Creating ideas: Creativity

Positive Attitude: Creating a positive work environment

Intelligent

Leadership

Responsible

Self-motivated

Judgment

Computer skills

Honesty and Integrity

Punctuality

Team work skills

Loyalty

.

PROFILE

NAME- NITISH THAKUR

FATHER’S NAME -RAVI SINGH

MOTHER’S NAME- PAWNA KUMARI

D.O.B-28-03-1995

NATIONLITY- INDIAN

LANGUAGES KNOWN-ENGLISH, HINDI, PANJABI

EXPERINCE

SPIN FAB PVT. LTD

• One-year experience in Spin fab Patiala as a I.T officer. MEDICEF PHARMA PVT LTD

Two year experience in Medicef Pharma as a I.T officer and also working various organizations like Radisson pharma, Pirobien pharma .

SWISS GARNIER LIFE SCIENCE/SWISS GARNIER BIOTECH

LIMITED

• Now I am working in Swiss Garnier Life Science as a I. T Jr. Executive.

H.NO.98, V.P.O-JAWAL, TEH -BHARWAIN (SUB-TEH), DISTT-UNA

(H.P) 177110 862-***-****, 701-***-**** ********@*****.***.

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