Sales Assistant

Thao Phan

713-***-**** ****.********@*****.*** Houston, Texas

EDUCATION

University of Houston, College of Education, Houston, Texas Bachelor of Science in Health, Public Health May 2021 Minor in Human Nutrition and Human Resource Management EMPLOYMENT HISTORY

University of Houston College of Education, Houston, TX February 2020 – Present Student Office Assistance

• Contact students to provide assistance and to ensure they are able to complete their learning remotely

• Reach out to freshmen students to make sure they meet the requirements for new student orientation

• Provide students with information and references to assist them remotely Columbia Sportswear, Cypress TX Nov 2018 – Present Sales Assistant

• Ensure customer’s satisfaction through facilitating their need during the sale process

• Contribute in reaching the target sales goal and assist with verifying the deposit to ensure accuracy

• Provide customer with product information and availability in the store and other locations EXPERIENCE

M.D. Anderson

Department of Head and Neck Surgery-Speech Pathology and Audiology Section Feb 2020 – Present Research Trainee

• Obtain and organize data from multi-site studies following post-operative radiation therapy

• Provide support to the research team by completing data requests including assisting in screening patients and filling in missing diagnosis data

• Shadow research team remotely and attend project meetings to gain understanding of recruitment of patients into studies that improve speech and swallow function Project C.U.R.E., Houston TX Aug 2020 – Mar 2021

Volunteer Management Intern

• Develop a general knowledge of Project C.U.R.E.’s operations sufficient to place each volunteer in the most appropriate position

• Train new volunteers in the general procedures and provide agency background

• Assign and supervise volunteer groups to various tasks after assessing their interests and skill sets ACTIVITIES

UH Asian Business Student Association, ABSA Aug 2018 – Dec 2020 Member

• Networked with members and alumni to gain advice that maximize professional growth

• Attended development events and workshops to improve soft and hard skills

• Participate in community service events and socials to reach active membership SKILLS AND CERTIFICATIONS

Software: Basic in Microsoft Office

Language: Conversational in Vietnamese

Certifications: OSHA 10-hour work training

HONORS AND AWARDS

UH College of Education Dean’s List: Spring 2018, Fall 2018, Spring 2019, Fall 2019, Spring 2020, Fall 2020

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