Restaurant Supervisor

Fareed Marwan Nayf Aljaar

Amman, Jordan

Contact info: 009***********

Email: ******.********@*****.***

Currently looking for a new challenge to let my skills used in my current position. As a supervisor with a large knowledgebase within the food and beverage industry. My aim for the future is to enter the managerial level, utilizing my experience to lead people to achieve the companies targets and aims.

Education:

2010-2011: Graduated from High school

1st March 2012 Graduated from the practical vocational training institute

Working Experience:

April 2012 Intercontinental Jordan to present

•May 2012-2014 waiter at the Mexican restaurant

•4th May 2014-2015 Waiter At the main restaurant

•1st May 2015-2016 Waiter at Burj Alhammam Restaurant

•4th May 2016 Promoted to Captain at the club InterContinental executive lounge

•23rd July 2018 Promoted to Restaurant Supervisor At The Mexican restaurant

•1st Jan 2019 promoted To outlet Departmental Trainer

•5th may Promoted to Outlet Sales Leader

•Working As a in charge Of Mexican Restaurant And This Is My Current Work

Academic Skills:

•Hospitality accounting progression

•Food and beverage cost control skills

•Personal and professional development intensive scheme

•Effective communication methods

•Organizational behaviour course

Courses and Progressions:

•InterContinental hotel & resort brand orientation

•InterContinental Welcome & Farewell course

•Club InterContinental service

•InterContinental lunch and dinner standard presentation

•IHG problem handling course

•InterContinental lobby lounge & bar standard

•IHG suggestive selling

•Food & beverage problem handling resolution course

•IHG problem resolution

•working and implement Rest & Bar Action plan as it aims to increase revenue and guest loyalty

•TripAdvisor hero, rated number one in the hotel, based on reviews from guests

Languages:

•Arabic: Mother tongue

•English: Fluent (Reading, Writing & Conversation)

Computer Skills:

•Office suite: Microsoft Excel, Word, PowerPoint, and Microsoft outlook

•MC Fidelio

Work Achievements:

•Employee of the month for the month of February, July 2014, January March 2015

•Employee of the year 2015, awarded for exceptional work in bringing to life our guest and employee service promises.

•Guest Hero Of The Year 2017

•Department trainer 2018-present

•Chosen To be The outlet sales Leader of the Restaurant

Personal Information:

Date of Birth: 23/8/1995

Marital Status: Single

Interests: Keeping Fit, Sports

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