Assistant Service

Trixie Quiocho

**** *** ***. ***. *, San Gabriel, CA 91776 • *************@*****.*** • 323-***-**** https://www.linkedin.com/in/trixie-quiocho-682319196/ EXPERIENCE

Atherton Baptist Homes Alhambra, CA

Receptionist March 2019 - PRESENT

As a receptionist, it is my duty to welcome and keep track of guests and residents in our facility. I direct those who need guidance finding their destination while providing a positive and welcoming environment to the hundreds of people that enter our facility daily. My responsibilities include:

Answering phone calls coming from on and off-campus about resident or visitor inquiries and transferring calls from clinics or pharmacies to our skilled nursing.

Scheduling events for residents and administration at the appropriate date, time, and venue.

Keeping a record of the company’s schedule by organizing events into the Master Calendar.

Inputting work orders that have been reported by residents and employees on the Work Hub and follow up with the completion by contacting the Maintenance Department.

Booking guest houses for guests who are visiting their loved ones or prospective residents who want to view and experience the campus.

Handling guest payments after their stay in the guesthouses and providing them a receipt with a copy of the reservation then delivering the payments to the proper department.

Constructing clear and concise emails when communicating in professional settings. Compass Group Alhambra, CA

Dietary Assistant December 2015 - January 2021

Dietary Assistants are responsible for providing excellent customer service to guests or residents being served in the Dining Room. Each member of the kitchen is required to do their jobs quickly and efficiently in order to keep a good workflow.

Maintaining the cleanliness of the kitchen and dining room by cleaning areas that are unpresentable or unsanitary.

Arrange and deliver nourishments to nursing facilities in a timely manner so that residents are fed at the right schedule.

Communicate with coworkers respectfully as working in the kitchen requires teamwork. EDUCATION

California State University, Los Angeles Los Angeles, CA Bachelor of Science in Marketing Fall 2016 - Fall 2020 San Gabriel High School San Gabriel, CA

High School Diploma August 2012 - May 2016

VOLUNTEER

Walk to End Alzheimer’s -Staff

An organization that raises awareness and funds in order to spread support and awareness for Alzheimer's disease. Staff is required to maintain booths for participants and visitors. Give a lively and pleasant experience to those who attend the event.

SKILLS

Proficient in Canva, Microsoft Excel, Word,

PowerPoint, and Outlook

Communicating Skills

Customer Service

Time Management

Organization

Fluent in English and Tagalog (Filipino)

Basic Spanish

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