Manager Warehouse

Professional Profile of Linda Pandaram

Linda (Krishnaveni) Pandaram

Warehouse & Distribution Manager

+27 (0-82-759-**** *****************@*****.*** Johannesburg, SOUTH AFRICA References upon request

PROFESSIONAL SUMMARY

I am a highly skilled professional with 25 years’ experience in Distribution and Warehouse Management during which time I have gained an in-depth knowledge of inventory control and procurement within the retail sector. The projects I have implemented have had a direct impact on my employer's businesses and ensured an increase in revenues. I have excellent soft skills combined with an ability to integrate into a diverse team and produce immediate results. My ability to multi-task and run an operational business with complex processes and under high pressure has ensured that I continuously received high praise from management. My functional skills are vast and include everything from staff management to inventory and quality control. I excel in high demand environments and can meet strict deadlines in settings with electronic and non-perishable stock. I am now in the market seeking a role as Distribution Centre Manager and am available immediately.

PROFESSIONAL EXPERTISE

• Re-design of warehouse and distribution centre to prevent stock delivery mix-up and delays

• Problem solving and innovation to improve workflow and processes

• Develop and implemented new procedures and systems

• Work on special projects to increase revenue and sales for the company

• Implement cost and time saving processes

• Continuous contribution to the company’s customer centric values. CAREER SUMMARY

2008 – 2020 Distribution Manager, Ellies Electronics (Pty) Ltd 2003 – 2007 PA to the Despatch Managers, Ellies Electronics (Pty) Ltd 1995 – 2002 Invoice Clerk, Ellies Electronics (Pty) Ltd TECHNICAL SKILLS

• Product distribution

• Distribution management

• Operations management

• Quality control

• Staff management

• Fleet management and maintenance

• Warehouse management

• Customer relationship management

WAREHOUSE SYSTEM KNOWLEDGE

• TrackMatic (15 years)

• AccPac (25 years)

• Netstock (2 years)

• Granite (3 months)

• MS Office (5 years)

INTERNATIONAL EXPOSURE

Botswana Swaziland Namibia l Zambia l Maputo l South Africa EDUCATION / PROFESSIONAL QUALIFICATION

Diploma in Warehouse Distribution Management, Procurement & Supply Management College (2018) Page 2 Linda Pandaram

CAREER HISTORY

2008 – 2020 Distribution Manager, Ellies Electronics (Pty) Ltd R

Company: Ellies is a South African manufacturer, importer, wholesaler and distributor of quality lighting, electrical and solar products and solutions and DSTV products. Overview: Primary responsibility is managing and overseeing day-to-day operations of the Distribution Department and bulk container warehouse which include receiving, processing, dispatching and delivery of stock to stores, branches and customers across regions including Western Cape, Eastern Cape, Kwazulu-Natal, Free State, Limpopo, Mpumalanga, Swaziland, Namibia, Zambia, Maputo and Botswana.

• Warehouse size: 20 000 square meters in total across all floors

• Value: R180 000000

• Line items: More than 27000 line items with a top 200 and the 700 normal lines daily

• Inbound logistics:18 to 20 containers per month, in value R40 million

• Outbound logistics: dispatch approximately 25 containers a month, 6 daily couriers trucks of 4 and 8 tons with a total value of courier charges spent of R1,600,000 monthly

• Manage 2 on-site customers collecting counters:

− Customer collections: more than 30 customers daily

− Replace dish counter: DSTV INSTALLERS COLLECTING DISHES AND BRACKETS more than 2000 dishes and brackets for more than 60 installers daily. Reporting: Report to the Operations Executive

Staff

Management:

• Warehouse

2x Distribution assistants/ 3x Distribution clerks/ 3x Installer counters/ 3x Conveyer belt operators/ 2x Invoicing clerk/s 3x Branch Container loading checkers/ Project coordinator/ 2x Pods and queries clerks

• Deliveries

6x Drivers 5x Co-drivers/ 1x Returns Supervisor 2x Returns clerks/ 50 fleet vehicles

• Bulk warehouse for pulling branch orders

2x Pullers 2x Checkers 2x Packers

Stakeholders: • Internal: Operation Manager/ Team members/ Ellies Industries/ Ellies branches/ Sales Representatives/ Managers

• External: Customers/ Service providers/ Builders Warehouse/ GAME RDC/ Makro/ PNP Shoprite/ Checkers/ SPAR/ Dischem/ Leeroy Merlin/ House and Home/ Lewis/ HiFi Corporation/ All retail stores & furniture stores/ Ok furniture/ private customers Responsibilities: Distribution & deliveries

• Manage 4 in house-based couriers to dispatch more than 300 shipments and approximately 5000 parcels to the value of about R100 000 a day.

• Ensure weekly delivery of Makro DC and Game RDC orders of approximately 20 to 30 pallets of stock with a total value of stock 2 to 3 million per order

• Dispatch stock to branches daily with their couriers that they send daily more day 5 couriers collecting daily more than R500 000 daily and weekly containers scheduled which I schedule and dispatch to the branches.

• Arrange special deliveries to Rustenburg customers paying R50 000 - 80 000 cash.

• Manage day-to-day operations of the Distribution Warehouse and ensure that targets are met accordingly.

• Planning, coordinating and managing the transportation and storage of goods, making sure that everything is carried out in a timely, high-quality and cost-effective manner.

• Coordinate inventory management, warehousing and haulage activities, provide operational support, liaise with relevant stakeholders and track deliveries.

• Monitor and manage stock levels, delivery times and transportation costs. Page 3 Linda Pandaram

• Analyse and monitor the efficiency and effectiveness of procedures in various phases of the supply chain by assessing emerging trends based on the various reports and data available and implement process improvements to address any issues.

• Control the bulk container warehouse involving

• Time and attendance register

• Managing container staff

• Check stock availability

• Replenishment of stock

• Staging of shipment stock for containers and couriers.

• Handle branch queries which entail but not limited to short supplies and damaged packaging.

• Order stock from Ellie's industries for branches and customers.

• Perform ad hoc duties as requested by the Operations Manager. General Management

• Contribute to the development and implementation of budgets.

• Manage expenses, keep within budget constraints, monitor planned versus actual costs, and report on cost efficiency.

• Monitor time and attendance and send weekly timesheets to the Human Resources (HR) Department.

• Provide counseling support, coaching and mentoring, and make referrals as necessary.

Reporting

• Exports and reconciliation of tariffs and stock ordered.

• Compile daily reports of branch couriers and containers.

• Weekly time and attendance report.

• Reports on investigations of orders within service level agreements (SLAs). Quality and Compliance

• Adhere to specified standards, policies, practices and procedures.

• Use appropriate tools to conduct work, and ensure quality, accuracy and completeness thereof.

• Maintain a neat, clean and organised work area.

• Identify and recommend areas/ways to improve processes. Team Collaboration and Performance

• Promote team collaboration and thereby leveraging constructive team dynamics and innovation for the achievement of functional objectives.

• Update job knowledge by keeping current with developments in the logistics industry.

• Participate in personal development programs involving training, coaching and mentorship.

• Align own behavior with organisational culture and values.

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